vanderwal.net

Weeknote - 18 October 2020

Okay, that week was the prior week’s weeknote. Now I’m trying to capture two weeks in one. The prior week was rather busy and the weekend full too.

The morning coffee walk, this week turned a bit wet and chilly. I may need to change from wearing shorts for my this trek to get me out my door and a bit of exercise to start the day. Seasons and other temporal changes of worldly transitions have really flown past this year with little acknowledgement. The trees are just starting to turn in their autumnal color pageant, but it seems like they were just bare and bright green sprouts coming out.

I got a note this week from my webhost, which had been bought quite a while ago by GoDaddy and they finally said they are transitioning and my host is going away. I know a lot of people who work at GoDaddy and the leadership and inhumane leadership problems are gone. But, they are planning on moving from a hosting plan and platform I love that fits what I want to keep going (this site) and some small experimental spaces playing with Python, NodeJS small services, and a little Ruby and moving to a service that really isn’t clear about what it does, nor what it offers, nor pricing, nor service, and it is only based in the UK. With Brexit it is deeply unclear what is going on in the UK with regulation and anything and that is one of the last places I would want to have anything hosted.

So, some of my time will be focussed in the next couple or few weeks transitioning elsewhere. I think I know where, which is a hosting platform from former founders and employees of my current host. They have similar offerings, but I’m needing to sort out what these changes will entail for some of the custom pieces I have and dealing with email.

I was in the midst of starting to plan an upgrade to the underlying code of the site to bring it to a modern version of PHP. This is on hold until I get the site moved.

Read

There wasn’t a lot of reading time this week. But, I sort of parked An Absolutely Remarkable Thing for now as the micro-fame discussions were something that was causing a lot of self reflection around similar. I picked up John Green’s The Fault in Our Stars and just a few pages in I’m happy with the swap as John Green’s writing voice is one I find comfort in.

I’m also reading / skimming back through some Richard Feynman as some friends have stumbled on to it and has lead to interesting discussions. I read Six Easy Pieces around 2003 or so after writing the draft of Model of Attraction and as I fleshed it out and it turned into Complexity / Social Lenses there is a strong underpinning in physics through Feynman’s introduction, followed by discussions with good depth in physics and quantum underpinnings.

Watched

The Pete Souza documentary, The Way I See It about his time as White House photographer for Reagan and Obama. It was completely wonderful and a solid reminder of what a great leader does through understanding things deeply and supporting all others through leading with empathy.

Listened

Tigran Hamasyan is a musician I stumbled upon through a “what is this” explainer on YouTube, which lead to a mini deep dive. The two videos that had been deeply intrigued and really enjoying his music are IMPOSSIBLE Time Signature or 4/4? Tigran Hamasyan Explained and The Rhythms of Tigran Hamasyan on David Bruce’s channel, which I have enjoyed and stumbled on before. The cross over and different mental model using math transformations and mapping patterns through size relevance patterns that are adaptive is really intriguing.

Food

I don’t understand why sole, particularly Dover or Petrale, is so hard to find on the East Coast. I swear they were pretty much a year round fish growing up on the West Coast. This week I stumbled on a decent sale on Dover Sole so made a quick fry in virgin olive oil and brown butter, with a dry coating of corn starch, rice crumbles, sea salt, and black pepper then finishing with lemon and quick fried capers and pickled capers. This was a good Sunday brunch to say the least.

Productivity

In this transition from light too mid-term notes in NValt to Obsidian for better organization and cross-linking and an app that actually works (NValt stopped working spectacularly). One of the things I was peeved about was the tagging I had done in NValt. But, Brett Terpstra knows tagging well and tucked the tags in the user interface of NValt into the tag field in Apple’s file metadata. The one that I’m really wanting to get organized is my blogfodder tag, which is really rough drafts of posts, or collections of notes no a subject.

Late to Realizing Ovi Maps Does Exactly What I Wish

I been a big fan of Nokia's mapping solution built into its smart phones, Ovi Maps as it provides the best mobile turn by turn directions I've seen on any mobile device. But, this is largely because Nokia owns Navteq, which has long been the leader for on board mapping and driving solutions.

That FINALLY! Moment Reached

While I have been incredibly impressed with the Ovi mapping on my Nokia E72 device and often use the Ovi resources on the web, I hit that finally, somebody got this right moment with Ovi over the weekend. While, many web mapping solutions allow you to save favorites on the web getting those to sync to your mobile device, with your directions has been left out of most of these solutions (I have been complaining to friends at Google, Yahoo, and elsewhere for many years that this is a no-duh next step). Well, it seems Ovi figured this out quite a while back. (I noticed Google Mobile Maps provided this at the end of 2009, but have never been able to get it to work, even on my supported Symbian device.)

The simplicity and ease with with Nokia's Ovi pulls this off is rather stunning. With this aha moment, I feel like I was the last one to see this and sort it out, but in chats with other mobile maps and navigation users, they have been pained waiting for exactly this functionality, as most people it seems will get a location link and add it to their desktop maps (particularly for travel) but that does them little good as they don't take their desktop or open laptop into the car with them, they take their mobile. Understanding context of use is incredibly valuable.

Now may be a good time to check your device's capability, although iPhone does not seem to have this functionality supported by Google maps (surprised?).

Tale of Two Tunnels: Web 2.0 and Enterprise 2.0

Yesterday I made a few comments in Twitter that prompted a fair amount of questions and requests for more information. The quips I made were about the differences between Web 2.0 (yes, an ambiguous term) and Enterprise 2.0 (equally ambiguous term both for the definition of enterprise and the 2.0 bit). My comments were in response to Bruce Stewart's comment The whole "Enterprise 2.0" schtick is wearing thin, unless you've been monitoring real results. Otherwise you're just pumping technology.. In part I agree, but I am really seeing things still are really early in the emergence cycle and there is still much need for understanding of the social tools and the need for them, as well as how they fit in. There are many that are selling the tools as technologies with great promise. We have seen the magic pill continually pitched and bought through out the history of business tools. (For those new to the game or only been paying attention for the last 15 years, a huge hint, THERE IS NO MAGIC PILL).

Tale of 2 Tunnels

One comment I made yesterday is, "the difference between Web 2.0 and Enterprise 2.0 is like the difference building a tunnel through rock and tunnel under water".

That this is getting at is Web 2.0 takes work to build to get through the earth, but once built it can suffer from imperfections and still work well. The tunnel can crack and crumble a little, but still get used with diminished capacity. We can look at Facebook, which has a rather poor interface and still gets used. Twitter is another example of a Web 2.0 solution that has its structural deficiencies and outages, but it still used as well as still loved (their Fail Whale is on a t-shirt now and a badge of pride worn by loyal users).

The Enterprise 2.0 tunnel is built under water. This takes more engineering understanding, but it also requires more fault testing and assurances. A crack or crumbling of a tool inside an organization is not seen kindly and raises doubts around the viability of the tool. The shear volume of users inside an organization using these tools is orders of magnitude less than in the open consumer web world, but faults are more deadly.

The other important factor is perceived fear of the environment. Fewer people (by pure numbers - as the percentages are likely the same, more on this later) are fearful of tunnels through land, they may not have full faith in them, but they know that they will likely make it safely on all of their journeys. The tunnels under water have greater fears as one little crack can cause flooding and drowning quickly. Fears of use of social tools inside an organization is often quite similar, there may be many that are not fearful, but if you spend time talking to people in organizations not using tools (it is the majority at this point) they are fearful of open sharing as that could lead to trouble. People are not comfortable with the concept as they are foreign to it as they are lacking the conceptual models to let them think through it.

Enterprise 2.0 is not Web 2.0

Another statement yesterday that garnered a lot of feedback was, "Web 2.0 does not work well in enterprise, but the approaches and understandings of Web 2.0 modified for enterprise work really well." The web is not enterprise or smaller organizations for that matter. The open consumer web has different scale and needs than inside organizations and through their firewalls. A small percentage of people using the web can get an account on a tool have have appear to be wildly successful correctly claiming 70 million or 100 million people are or have used their tool. But, even 100 million people is a small percentage of people using the web. Looking at real usage and needs for those tools the numbers are really smaller. Most darlings of the Web 2.0 phase have fewer than 10 million users, which is about 5% of the open consumer web users in the United States. On the web a start-up is seen as successful with 500,000 users after a year or two and is likely to have the capability to be self sufficient at that level too. Granted there are many players in the same market niches on the web and the overall usage for link sharing and recommending for Digg, Mixx, or Reddit is much higher across the sum of these tools than in just one of these tools (obviously).

These percentages of adoption and use inside organizations can make executives nervous that their money is not reaching as many employees as they wish. The percentages that can be similar to the web's percentages of high single digit adoption rates to the teens is seen as something that really needs more thinking and consideration.

Enterprise 2.0 is more than just tools (see my Enterprise Social Tools: Components for Success for better understanding) as it also includes interface/interaction design for ease of use, sociality, and encouragement of use. The two biggest factors that are needed inside an organization that can receive less attention on the web are the sociality and encouragement of use.

Understanding sociality is incredibly important inside an organization as people are used to working in groups (often vertical in their hierarchy) that have been dictated to them for use. When the walls are broken down and people are self-finding others with similar interests and working horizontally and diagonally connecting and sharing with others and consuming the collective flows of information their comfortable walls of understanding are gone. A presentation in Copenhagen at Reboot on Freely Seeping Through the Walls of the Garden focussed just on this issue. This fear inside the enterprise is real. Much of the fear is driven by lacking conceptual models and understanding the value they will derive from using the tools and services. People need to know who the other people are that they are sharing with and what their motivations are (to some degree) before they have comfort in sharing themselves.

Encouraging use is also central to increased adoption inside organizations. Many organizations initial believe that Web 2.0 tools will take off and have great adoption inside an organization. But, this is not a "build it and they will come" scenario, even for the younger workers who are believed to love these tools and services and will not stay in a company that does not have them. The reality is the tools need selling their use, value derived from them, the conceptual models around what they do, and easing fears. Adoption rates grow far beyond the teen percentages in organizations that take time guiding people about the use of the tools and services. Those organizations that take the opportunity to continually sell the value and use for these tools they have in place get much higher adoption and continued engagement with the tools than those who do nothing and see what happens.

Gaps in Enterprise Tools

The last related statement was around the gaps in current and traditional enterprise tools. At the fantastic Jive Enterprise UI Summit in Aspen a few weeks ago there was a lot of discussion about enterprise tools, their UI, and ease of use for employees by the incredible collection of people at the event. One of the things that was shown was a killer path of use through a wide encompassing enterprise toolset that was well designed and presented by SAP's Dan Rosenberg who has done an incredible job of putting user experience and thinking through the needed workflows and uses of enterprise tools at the forefront of enterprise software planning. Given the excellent design and incredible amount of user experience thought that went into the tools behind the SAP toolset in the scenario (one of the best I have seen - functioning or blue sky demoed) there are still gaps. Part of this is identifying of gaps comes from traditional business thinking around formal processes and the tools ensure process adherence. But, the reality is the tools are quite often inflexible (I am not talking about SAP tools, but traditional enterprise tools in general), the cost of time and effort is beyond the gain for individuals to document and annotate all decisions and steps along the way. The hurdles to capture information and share it are often too large for capturing one to 10 quick sentences of information that can be retained for one's own benefit or shared with other where it is relevant.

There is another gap in business around the collective intelligence that is needed, which can lead to collaboration. Most businesses and their tools focus on collaboration and set groups, but at the same time wonder why they do not know what their company knows and knowledge is not all being captured. First there is a difference between collective and collaborative activities and the tools and design around and for those different activities is more than a nuance of semantics it is a huge barrier to capturing, sharing, and learning from information that leads to knowledge if it is not understood well. Enterprise has gone through its phases of knowledge management tools, from forms for capturing information, forums for sharing, and up to enterprise content management systems (ECM) that encompass document management, content management, knowledge management, and information harvesting. But, the gaps still exist.

These existing gaps are around conversations not being captured (the walls of the halls have no memory (well today they do not)) and increasingly the ubiquitous communication channel in organizations, e-mail, is being worked around. Quick decisions are not being documented as it is not enough for a document or worth completing a form. As the iterative processes of development, design, and solution engineering are happening at quicker and smaller increments the intelligence behind the decisions is not being captured or shared. This is largely because of the tools.

As has always been the case large enterprise systems are worked around through the use of smaller and more nimble solutions that augment the existing tools. Even in Dan's incredible demo I saw gaps for these tools. The quick tools that can fill these gaps are blogs, wikis, social bookmarking, tagging, Twitter type sharing, Veodia type video sharing, instant messaging, etc. There are many avenues to quickly capture information and understanding and share it. These tools get out of the way and allow what is in someone's head to get digitized and later structured by the individual themselves or other people whom have had the information shared with them in a community space. This turns into flows through streams that can be put into many contexts and needs as well as reused as needed.

Another point Dan stated at the Enterprise UI Summit that is dead on, is organizations are moving out of the vertical structures and moving to the horizontal. This is having a profound effect on the next generation of business tools and processes. This is also an area for Enterprise 2.0 tools as they easily open up the horizontal and diagonal prospects and tie into it the capability for easily understanding who these newly found people are in an organization through looking at their profiles, which eases their fears around sharing and unfamiliar environments as well as their related tasks.

[Comments are open and moderated at Tale of Two Tunnels: Web 2.0 and Enterprise 2.0 :: Personal InfoCloud]

Paparazzi on Mac Fix-up

Since I upgraded to Apple's Mac Leopard I have had intermittent issues with Paparazzi for Mac, a webpage screen grab tool that will make an image of the full page. I am not sure what version I had, but am fairly sure it was still version 0.4.3 from my Tiger build. My issue was it would not render pages and would just stay blank.

In search of a remedy I went to the Paparazzi page and grabbed the 0.5 beta. When I loaded this on my MacBook Pro with Leopard 10.5.2 it the application would just crash. This was a step in the wrong direction.

One thing to keep in mind is I am a huge fan of Skitch, which I use for capturing sub-page elements. The ease of use, beauty in the interaction would make it really difficult for another tool to supplant the viewable screen grabs and sub-page screen grabs of Skitch. The freakishly ease of moving grabs and images out of Skitch into the apps and places I need to use the images and places I want and need to share them is unparalleled in any other application on any platform. So, I am looking for a full webpage screen grab tool

Call for Help on Twitter

I put a call out to friends on Twitter for an alternate resource. As is normal with Twitter I had a response with in minutes and many responses in 30 minutes. Jorge Arango made the great suggestion of using FireFox Extension - ScreenGrab, which I loaded and does a good job. Occasionally, I want to grab images of variances across many browsers, so I kept listening.

Another FireFox and Mozilla offering was surfaced by Joshua Porter of Page Saver by Pearl Crescent. The full paid version offers sub-page screen grabs, but it whole of the tool looks decent.

Nate Koechley stated his Paparazzi 0.4.3 was running just fine on his Leopard 10.5 and 10.5.2 installs. I went back to Paparazzi and grabbed the 0.4.3 install and used it to replace the 0.5 beta install. I started up Paparazzi and it ran just fine, just like it used to. The bugginess with my old install may have been that I had not recompiled Paparazzi to run under Leopard, which is what reloading essentially performed.

I am not one to always stop looking once I found what I was looking for (things are not always in the last place you look), so I listened to The Ronin and his suggestion for WebSnapper from Tasty Apps, which looks to be the next step up from Paparazzi with the breadth of output it offers. But, the downside is WebSnapper does not offer a preview of the output page as Paparazzi does.

The Result

It looks like Paparazzi (repaired) 0.4.3 will be my replacement for Paparazzi for pages it will deal with and WebSnapper will be its likely back-up. I hope that one day Skitch offers a full-page screen grab of web pages, but that day is not today. I am deeply appreciative of all those that offered their responses on Twitter.

Ma.gnolia Goes Mobile

On Friday Ma.gnolia rolled out a mobile version of their site, M.gnolia - Mobile Ma.gnolia. This had me really excited as I now have access to my bookmarks in my pocket on my mobile. Ma.gnolia gives a quick preview in their blog post Ma.gnolia Blog: Flowers on the Go.

What Mobile Ma.gnolia Does and Does Not Do

First, off the mobile Ma.gnolia does not have easy bookmarking, which is not surprising given the state things in mobile browsers. I really do not see this as a huge downside. What I am head over heals happy about is access to my bookmarks (all 2800 plus). The mobile version allows searching through your own tags (if you are logged in). It currently has easy access to see that is newly bookmarked in Ma.gnolia groups you follow, your contact's bookmarks, popular bookmarks, your own tags, and your profile.

Mobile Site Bookmarks

One thing that is helpful for those that use mobile web browsing is having easy access to mobile versions of web sites. Yes, the iPhone and many smartphone users (I am in the Nokia camp with my well liked E61i) can easily browse and read regular web pages, but mobile optimized pages are quicker to load and have less clutter on a smaller screen. The iPhone, WebKit-based browsers (Nokia), Opera Mini, and other decent mobile web browsers all have eased mobile browsing use of regular webpages, but having a list of mobile versions is really nice.

Yesterday, Saturday, I created a Ma.gnolia Mobile Version Group so people can share web pages optimized for mobile devices (quicker/smaler downloads, smaller screens, less rich ads, etc.). One of the ways I was thinking people could use this is to find sites in this group then bookmark them for their own use with tags and organization that makes sense for themself. The aim is just to collect and share with others what you find helpful and valuable for yourself. This group will be monitored for spam as the rest of Ma.gnolia is (Ma.gnolia uses "rel="no-follow"" so there really is little value to spammers).

Ways You Can Use Mobile Ma.gnolia

This means if you tagged a store, restaurant, bar, transit site, or other item that has value when out walking around it is really nice to have quick access to it. It can also be a great way to read those items you have tagged "to read" (if you are a person that tags things in that manner) so you can read what you want in the doctor's office, bus, train, or wherever.

I have a lot of content I have bookmarked for locations I am work, live, and visit. When I come across something I want to remember (places to eat, drink, learn, hang, be entertained, etc.) I often dump them into the bookmarks. But, getting to this information has been painful from a mobile in the past. I am now starting to go back to things I have tagged with locations and add a "togo" tag so they are easier for me to find and use in the Ma.gnolia mobile interface. I have already added a bookmark for an museum exhibit that I really want to see that is not far from where I am. When a meeting is dropped, postponed, or runs short near the museum I can make a trip over and see it. There is so much information flowing through my devices and it is nice to be able to better use this info across my Personal InfoCloud in my trusted devices I have with me and use the information in context it is well suited for, when have stepped away from my desk or laptop.

I am looking forward to see where this goes. Bravo and deep thanks to the Larry and others at Ma.gnolia that made this happen!

Ma.gnolia Portable Social Networking Group Now Open

I have been talking with people about portable social networks for 18 months or more and initially blogged about it last November (2006) in my post Following Friends Across Walled Gardens. Recently the portable social network effort has flowed into Microformats: Social Network Portability. I have been following Brian Oberkirk's portable social network blog posts and we have had more than a few chats about this in the last few months. Finally it seems that some core geeks are on this quest as well, thanks to a gathering of minds at Foo Camp with Brad Fitzpatrick and David Recordon posting Thoughts on the Social Graph and the starting of the Social Network Portability Google Group. The oauth (more info on OpenAuth). Kevin Lawver has been rocking the real world with his Portable Social Networks at Mashup Camp discussion and example.

Ma.gnolia Portable Social Network Group

Tracking these small bits that are loosely joined needed a little more glue. To this end I started a ma.gnolia group for portable social networking to aggregate links. Already there is a good groups of people joining the group, which is promising. I have been critical of Ma.gnolia in the past, but they have iterated and built a social bookmarking site that has become my favorite social bookmarking service (Clipmarks is my second favorite when I need to just hold onto sub-page items). If you want to keep follow, keep track of the current site, or (even better) contribute bookmarks as well as join in discussion join the group. Ma.gnolia makes joining insanely simple by using OpenID for account creation and login (should you be part of the modern web world - such as having an AOL AIM account).

New Profession Unfolding In Beauty and Geekery

A week or more ago I ran across the incredible video of Blaise Aguera y Arcas presentation of Photosynth and Seadragon at TEDTalks 2007. The video is stunning work of Seadragon and Photosynth bringing a collection of images to life from one or more resources.

While the video and ideas behind the tools are incredible displays of where we are today with technology and where we are heading, this caused some ideas I have been trying to get to gel to finally come together. In this video Blaise states (my own transcription):

So what the point here really is, is we can do things with the social environment taking data from everybody, from the entire collective memory of what the earth looks like, and link all of that together and make something emergent that is greater than the sum of the parts. You have a model that emerges of the entire earth, think of it as the long tail to Stephen Lawlers Virtual Earth work. This is something that grows in complexity as people use it and whose benefits become greater to the users as they use it. Their own photos are getting tagged with metadata that somebody else entered. If somebody bothered to tag all of these saints and say who they all are, then my photo of the Notre Dame Cathedral suddenly gets enriched with all of that data. I can use it as an entry point to dive into that space in that metaverse, using everybody else's photos, and do a cross-modal and cross-user social experience that way. Of course a by product of all of that is an immensely rich virtual models of every interesting part of the earth, collected not just from overhead flight and satellite images, but from the collective memory.

Torrent of Human Contributed Digital Content

What this brought together was the incredible amount of human contributed digital content we are sitting on top of at this moment in time. This is not a new concept, but what is different is the skills, tools, and understanding to make use and sense of all this content are having to change incredibly. The Photosynth team is making use of Flickr content that has been annotated by humans (tags, titles, and descriptions), as well as by devices (date, time, location, etc.). This meta information provides hooks put pull disparate information back from its sole beauty and make an even greater beauty and deeper understanding. The collective is better than the pieces, but pulling to collective together in a manner that is coherent, adds value, and brings deeper appreciation is where get hard.

Much of information understanding and sense making to date has relied on human understanding and we have used tools to augment our understanding. But, we now need to rely on deeper analytics in quantitative methods and advanced algorithms to make sense and beauty out of the bits and bytes. The models of understanding are changing to requiring visualizations methods (much like those of Stamen Design) to begin to grasp and see what is happening in our torrent of information at our finger tips and well as make sense of the social interactions of our digitally networked and digitally augmented lives.

Amalgamation of Designer and Quant Geek

What gelled in my mind watching the Blaise demonstration is there is a skill set missing in the next generation comprised of amalgamated design, information use, analytical foundation, and strong quantitative skills. I have clients in start-up businesses and in enterprise that are confronting these floods of information they need to make sense of from folksonomies and customer generated content (including annotations and regular feedback). The skills needed for building taxonomies are not translating well when the volume of information the information managers are dealing with is orders of magnitude higher than what they dealt with previously. The designer, information architect, and taxonomist who have traditionally have dealt with building the systems of information order, access, and use are missing the quantitative skills to analyze and make sense out of a torrent of loosely structured information and digital objects. Those with the quantitative and strong analytical skills have lacked the design and art skills to bring the understanding into frame for regular people grasp and understand.

This class of designer and quant geek is much like the renaissance men, but today the field of those forging new ground is open to men and women. The need to understand not only broad but deep sets of data and information so to contextualize it into understanding is the realm of few, unfortunately as there is a need for many.

I know of limited pockets of people with the skills to do the hard work of querying the vast array of information, objects, and raw data then make something of value of it. But, there needs to be more of these people getting trained as designers with solid quantitative and analytical skills (or the converse). Design shops are missing the quant geeks and engineering shops are missing the visualization geeks that bring this digital world rich in opportunity into something that makes sense and beauty.

If you know people like this that are bored, please let me know as I am finding opportunities flowing.

From the HQ Office

It has been a good stretch of travel, mostly for work/professional life, but also took a trip to Florida for family holiday. At the moment I am back in the office working on proposals for upcoming projects of various lengths for clients and working through the process of writing, which involves dead trees at the final stages.

Web 2.0 Expo and SF Bay Area

I am soon off again to the San Francisco Bay Area to speak at the O'Reilly Web 2.0 Expo and have business meetings around the Bay Area (please ping via e-mail if you would like to meet-up during this time).

WWW2007 Workshop on Tagging and Metadata

Early next month I am off to Banff to keynote the WWW2007 Workshop on Tagging and Metadata for Social Information Organization. I am not sure how long this trip will be as I will have some pressing work around this time.

Social Software Summit

Lastly, I should note there will be a Social Software Summit that will run at the same time as the ASIS&T IA Summit next Spring (Spring 2008) in Miami. The Social Software Summit is still in its early stages of planning (the idea, dates, location, and interest have been launched). The dates are April 10-11 2008. I have a role in the planning and preparation for this event, along with some other incredible people.

The Merlin Show interview with John Vanderslice

Yowza! The Merlin Show interview with John Vanderslice is fantastic. The discussion about changes in old media, marketing, music, DRM, and the state of the music industry is fantastic. John is smart and understands the marketplace and how to make money. How to make good money.

I am completely enjoying The Merlin Show with Marlin Mann. I am not a huge fan of podcast nor video podcasts due to the attention and time they take. I do have a stack of them backlogged that I will get to the day the Internet is gone for good, but Merlin is keeping me drawn in when I can't sit down and chat with him in person.

Love ya Merlin, keep up the killer work!

New Podcast Interview of Thomas Vander Wal by Brian Oberkirch

I have been slow in pointing to a recent Podcast interview of Thomas Vander Wal by Brian Oberkirch. Brian and I have been trying to schedule this chat for quite some time. We cover a broad range of subjects that are of interest to me and I have been thinking about and playing with lately.

Brian has a great collection of podcasts interviews from his edgework series. I have listened to many and really enjoy them.

Domain of Digital Design Includes Strings

Many of us around the digital design profession consider visual pixels our domain, information as content and its structure is our in our domain, and the ease of use as part of our domain (all of this depending on what label or design community we align with). Strings do not fall into the design camp. By strings I mean data strings, which include date stamps, URLs, identity strings, etc. These often fall through the cracks.

In the last year or so these have become quite important to me as I look at the URLs on this site (vanderwal.net) and they are not as friendly, readable, or guessable as they should be. There is no understanding what http://www.vanderwal.net/random/entrysel.php?blog62 will lead to. Do people actually care about this?

Attention to Strings

I find not everybody cares about data strings, but some people do and many devices and services do too. We know many people do not pay attention to their address bar when surfing the web, but when they copy a link to send to a friend or IM a friend, they often look at the URL as a double-check. This is where confusion comes in, they have no idea that blog62 is the post they are wanting to share and it takes them out of a simple flow if they want to make sure it is the right thing.

Not only do people care by devices and services care about what is in strings. When a site is scraped by a search engine one of the important components in weighing the validity is the words in the string. If "blog62" were some thing that I wanted to ensure had optimal opportunity to surface in any of the major search engines I would want to ensure some key terms were in the URL that was being scraped and used. To the search engines 1862 means very little.

Human Readable

The goal is to have these data strings human readable, which leads to text that machines can read and used in algorithmic and automated filters and optimization tools. Not only do URLs need help, but so do date strings. Date strings should be easily understood and they should be labeled with relevant time zone if time is displayed as well.

Ground Control to Major Thomas - Where Are You

Again I turn to my own blog and its less than optimal state of being for my fodder. Since Fall of last year my vanderwal.net site has been hosted in Australia (a wonderful hosting company Segment Publishing (SegPub)). Part of this means that my time stamp for posting my blog entries grabs the local date and time. Since last Fall I have been blogging from the future, or so readers have been thinking. In a couple weeks I may actually be blogging from a the local timezone for my blog, but it is something I need to change.

One complication I have is I post content from various timezones. I could make all dates local to where I post, or choose the Greenwich Mean Time (GMT) as a default and label it properly as such. One of the things that the date and time stamp for posts does get mostly right is it is understandable. Many times we see sites with the tech generic "2006-7-23T2:44:03Z" rather than a more easily human readable "7 July 2006 2:44:03AM GMT".

Data Strings Design Worthy Too

I hope these examples from my own site (a self-built blogging tool that I have not touched much since 2001 or 2002, which I use but not fix or move away from) help illustrate the confusion unattended to date strings play. If we care about the experience for people coming to our sites we build and design we need to care about the little things, the details, like URLs and date strings.

[Yes, I will fix my site eventually. I have been waiting for that magical downtime to sort through porting all my posts and related metadata into a real blogging tool, as I really do not see me finding the time or desire to start tackling all that I want and need to fix in my own dear little tool.]

The Tension of Sharing

In today's culture there is a serious tension between creative types, publishers & owner of rights, and other creative types. Society and culture has traditionally been handed down through generations and each innovation is built upon. Today we are living in a world that is trying to monetize this sharing and handing from one creator to another, which is placing money as a higher value than advancing culture and society. Today in the New York Times the latest iteration of the clamping down is presented in the article, Now the Music Industry Wants Guitarists to Stop Sharing, which is about sharing guitar tabs online.

We Can Advance Culture and Society Faster Today Than Ever Before

This sharing of guitar tabs has always been around, as has sharing most other music insights from one musician to another. This sharing is how nearly all of us have learned, embraced, and improved our skills. Not only do musicians learn this way, just as they always have, but it also how designers learn and share. The web not only made this quicker and easier, but web designers and developers have always been able to peek at the under pinnings of each others markup and design. This sharing helped move the web along more quickly than many technologies and mediums that came before it. The web is built on a creative culture mindset of free sharing. Part of this extension is nearly all creative cultures have advanced in recent years because of the web. Creativity has been democratized and the ability to get from zero to 7 is made very easy. It has been a time of immense innovation and a vast spreading of innovation.

One of the odd things is the corporate culture, which does not move at as fast of a pace (look at the ironic juxtaposition of Microsoft, which enabled innovation and was incredibly innovative, often by using the innovation of others (bought or "borrowed") is not a big corporation that is very slow moving and more reactive than innovative (on a whole, as I do realize there are some incredibly innovative segments inside Microsoft - particularly in the Live area and things that Ray Ozzie touches). It is the corporate culture of those that do not create but try and "own" what is the result of the creative process that are trying to stand in the way of traditional sharing in society and culture. It is ironic that what they spend their time suing to inhibit is what created the items of value they are claiming they are protecting.

Creativity Needs Sharing and It will Find Ways Around Control

There are many ironies in the top-down control industry, in that they are trying to kill what makes them money. The RIAA has tried to kill peer-to-peer sharing, but with the horrible state of radio the best way to learn about new music is to use peer-to-peer services. Recent studies show nearly all of the music on in iTunes and iPods is actually owned by the person using that device. Research around how people find the music they purchase points to open sharing of that music. That is how I do it and many of the others that I know.

Let me illustrate... Recently I ran across a Steely Dan making of Peg video on YouTube, which I really enjoyed. It was about the deep geek side of musicians sharing how they recorded and produced their hit song Peg. They were sharing their secrets, for a small price. But in this instance it was free on YouTube. I doubt that Steely Dan or anybody related to the DVD that this video came from authorized its use. But, because of watching the YouTube segment I bought the Steely Dan Aja DVD. I would have never known about it had I not run across the sample on YouTube. Not only did I buy it but in my circle of friends I know seven others that did the exact same thing, watched it on YouTube and then bought it.

This is a story of free sharing about musicians sharing their craft with others so to improve upon the whole of the craft. This is the thing that the New York Times article highlights as being a problem. But, it is the corporations around creativity that have put a noose around their prospective industries by getting their friends in U.S. Congress to regulate sharing and creativity and make it a crime in the Digital Millenium Copyright Act (PDF).

I am finding that much of the music I enjoy is not coming out of the corporations, but the creators and innovators who are connecting with their audience directly. Last evening I watched a video on YouTube that we are interested in picking up. I clicked a little bit on YouTube and discovered The Dualers from London, who I am quite impressed with. The Dualers are a ska/raggae duo/band who do not have backing of a record company, but made it into the pop charts in 2004 and stayed there for a bit. Ska/raggae is a type of music that is out of fashion with the record companies, but still has a large following. It is music that still resonates not too far out in the long tail. YouTube is one of the means that The Dualers promote their works. They have sold over 35,000 CDs, which is atleast $350,000 if they are sold for $10 a pop, which would be much better than a deal a record company could offer them starting out.

How to Ease the Tension?

A large part of fixing the current problem is fixing the laws and getting people in upper management and in control of the media companies organization that litigate rather than adapt. We need to return to embracing creativity and sharing. We need to do this in a manner that creators can make a living, which may include cutting back on the role of the middle men. I see a shift toward media outlets that can innovate, iterate, and help support the creators as well as support the media outlets. The radio industry is in serious trouble in its current iteration and may need to move to a more segmented and broader distribution like XM and/or Yahoo Music and LastFM and MySpace as social means of finding new music and connecting directly with bands/creators.

I have been quite interested in some of the stories about EMI and how they have added value, creativity, and innovation for Gorillaz and even Coldplay. It seems that EMI pays attention to the community and lets the artists connect with their audience, which then helps shape their music and creativity. This sounds like the smart leadership that is needed. I have only heard these stories anecdotally, so I am not sure how much is really done by the community with interest or the artists. But, I can hope.

Are We There Yet? - The Need to Easily Shift Medium

People & Medium Preferences

Talking to people about the peeves about the flood of information they deal with in their lives there is a trend that seems completely unaddressed. This is the understanding that people have preferences for voice, text, and/or media. If you leave a text person an voicemail they do not process it well. IMing a voice person will frustrate them.

Medium Is the Attractor

I am ever more sure Marshall McLuhan is as valid as ever with his maxim, "The Medium is the Message". But, more importantly the medium is the attractor (or detractor). The voice people love other voice people and tend to ignore text people and their text attempts to interact with them and visa versa. Text people tend not to get into podcasts. When using news sites text people get frustrated with no text version of a video and media people like video over text.

Closing the Gap?

What needs to be done to fix this? I have not seen easy voice to text and text to voice solutions pop-up that will solve the message leaving problems to match information consumption preferences. There are tools out there, but they are not filling into the mainstream and not easily integrated into the tools people regularly use.

The solution for content creators is to provide more than one medium. I keep hearing complaints from friends and others in airports (my favorite place to interact with regular people) about CNN only having text or video versions of their stories and not both side-by-side. It seems like CNN is making a lot of changes lately, so hopefully this will get resolved (as well as their videos not playing on Mac easily, or PCs for that matter if the airport population of regular people is any indicator).

Technosocial Architect

Those of you that know me well know I am not a fan of being labeled, yes it is rather ironic. A large part of this is a breadth of focus in the lens, from which I view the world. I am deeply interested in how people interact, how people use technology, and the role of information in this equation. My main interest is information and information use, when to people want it and need it, how people acquire it. I am utter fascinated by how technology plays in this mix and how important design is. I look at technology as any mediated form of communication, other than face-to-face communication. The quest began in the technology "quot;paper age" looking at layout and design of text and images on the printed page and the actual and latent messages that were portrayed in this medium. I also dove into television and video as well as computer aided visualizations of data (Tufte was required reading in quantitative methods class (stats) in the early '90s in grad school).

Well, this life long interest only continued when I started digging into the web and online services in the early 90s. But, as my interest turned professional from hobby and grad student my training in quantitative and qualitative (ethnographic) research were used not for public policy, but for understanding what people wanted to do with technology or wished it would work, but more importantly how people wanted to use information in their life.

Basis for Digital Design and Development

As I have waded through web development and design (and its various labels). Most everything I have done is still based on the undergrad training in communication theory and organizational communication. Understanding semantics, rhetoric, layout, design, cogsci, media studies, cultural anthropology, etc. all pay a very important part in how I approach everything. It is a multi-disciplinary approach. In the mid-80s I had figured everybody would be using computers and very adept by the time I finished undergrad, that I thought it was a waste to study computer science as it was going to be like typing and it programming was going to be just like typing, in that everybody was going to be doing (um, a wee bit off on that, but what did I know I was just 18).

People Using Information in Their Life

The one thing that was of deep interest then as it is now, is how people use information in their life and want and need to use information in their life. To many people technology gets in the way of their desired ease of use of information. Those of us who design and build in the digital space spend much of our time looking at how to make our sites and applications easier for people to use.

Do you see the gap?

The gap is huge!

We (as designers and developers) focus on making our technology easy to use and providing a good experience in the domain we control.

People want to use the information when they need it, which is quite often outside the domains we as designers and developers control.

Designing for Information Use and Reuse

Part of what I have been doing in the past few years is looking at the interaction between people and information. With technology we have focussed on findability. Great and good. But, we are failing users on what they do with that information and what they want to do with that information. One question I continually ask people (particularly ones I do not know) is how are you going to use that information. When they are reading or scanning information (paper or digital it does not matter) I ask what is important to them in what is before them. Most often they point to a few things on the page that have different uses (an article referenced in the text, an advertisement for a sale, a quote they really like, etc.). But, the thing that nearly everything that they find important is it has a use beyond what they are reading. They want to read the article that is referenced, they want the date and location for the sale (online address or physical address and date and times), they want to put the quote in a presentation or paper they are writing.

End-to-end is Not the Solution

Many companies try to focus on the end-to-end solution. Think Microsoft or Google and their aim to solve the finding, retaining, using, and reusing of that information all within their products. Currently, the companies are working toward the web as the common interface, but regular people do not live their life on the web, they live it in the physical world. They may have a need for an end-to-end solution, but those have yet to become fully usable. People want to use the tools and technologies that work best for them in various contexts. As designers and developers we can not control that use, but we can make our information more usable and reusable. We have to think of the information as the focal point. We have to think of people actually connecting with other people (that is individuals not crowds) and start to value that person to person interaction and sharing on a massive scale.

Our information and its wrappers must be agnostic, but structured and prepared in a manner that is usable in the forms and applications that people actually use. The information (content to some) is the queen and the people are the king and the marriage of the two of them will continue the reign of informed people. This puts technology and the medium as the serf and workers in that kingdom. Technology and the medium is only the platform for information use and reuse of the information that is in people's lives. That platform, like the foundation of a house or any building must not be noticed and must serve its purpose. It must be simple to get the information and reuse it.

Technology and Design are Secondary

Those of us that live and breathe design and development have to realize what we build is only secondary to what people want. It is the information that is important to regular people. We are only building the system and medium. We are the car and the road that take people to Yosemite where they take pictures, build memories, bond with their travel companions, etc. What is created from this trip to Yosemite will last much longer than the car or road they used to get them to the destination. We only build the conduit. We have to understand that relationship. What we build is transient and will be gone, but what people find and discover in the information they find in what we build must last and live beyond what we control and can build or design. We must focus on what people find and want to use and reuse while they are using what we are designing and building for them.

Information as Building Blocks

All of what is being described is people finding and using information that an other person created and use it in their life. This is communication. It is a social activity. This focus is on building social interactions where information is gathered and used in other contexts. Information use and reuse is part of the human social interaction. This social component with two people or more interacting to communicate must be the focus. We must focus on how that interaction shapes other human interactions or reuses of that information garnered in the communication with an other and ease that interaction. If you are still reading (hello) you probably have something to do with design or development of technology that mediates this communication. We are building social tools in which what is communicated will most likely have a desired use for the people interacting outside of what we have built or designed.

Technosocial Architects

People who understand the social interactions between people and the technologies they use to mediate the interactions need to understand the focus is on the social interactions between people and the relationship that technology plays. It is in a sense being a technosocial architect. I ran across the word technosocial in the writings of Mimi Ito, Howard Rheingold, and Bruce Sterling. It always resonates when I hear technosocial. Social beings communicate and inherent in the term communication is information.

Focus on People, Medium, and Use

Just above you see that I referenced three people (Mimi, Howard, and Bruce) as people who used a term that seems to express how I believe I look at the work I do. It is people, more importantly, it is individuals that I can point to that I trust and listen to and are my social interpreters of the world around me. These people are filters for understanding one facet of the world around me. People have many facets to their life and they have various people (sometimes a collective of people, as in a magazine or newspaper) who are their filters for that facet of their life. There are people we listen to for food recommendations, most likely are different from those that provide entertainment, technology, clothing, auto, child care, house maintenance, finance, etc. We have distinct people we learn to trust over time to provide or reinforce the information we have found or created out of use and reuse of what we have interacted with in our life.

Looking at many of the tools available today there is a focus on the crowd in most social tools on the web. Many regular people I talk to do not find value in that crowd. They want to be able to find individual voices easily that they can learn to trust. Just like I have three people I can point to people in social software environments look at the identity (screen name many times) as their touch point. I really like Ask MetaFilter as a social group "question and answer" tool. Why? Mostly because there are screen names that I have grown to know and trust from years of reading MetaFilter. The medium is an environment that exposes identity (identity is cloaked with a screen name and can be exposed if the person so decides in their profile). People are important to people. In digitally mediated social environments the identity is that point of reference that is a surrogate for name in physical space. In print the name of the writer is important as a means to find or avoid other pieces or works. We do the same in movies, television news, television shows, online videos, podcasts, blogs, etc. the list does not end.

Our social mediums need to keep this identity and surface the identity to build trust. People use identity as gatekeepers in a world of information overload. When I look at Yahoo! Answers and Yahoo! MyWeb (my absolute favorite social bookmarking tool) I get dumped into the ocean of identities that I do not recognize. People are looking for familiarity, particularly familiarity of people (or their surrogate identity). In MyWeb I have a community (unfortunately not one that is faceted) where I trust identities (through a series of past experience) as filters for information in the digital world around us, but I am not placed in this friendly environment, but put in an environment where I find almost nothing I value presented to me. This is the way Yahoo! Answers works as well, but it does not seem like there is the ability to track people who ask or answer questions that a person would find value in.

The tools we use (as well as design and build) must understand the value of person and identity as information filters. The use of information in our lives is one explicit expression of our interest in that subject, the person who created the information, or the source what housed that information. Use and reuse of information is something we need to be able to track to better serve people (this gets in to the area of digital rights management, which usually harms information use more than it enables it, but that is another long essay). The medium needs to understand people and their social interaction people have with the information and the people who create the information and the desired use. This use goes well beyond what we create and develop. Use requires us understanding we need to let go of control of the information so it may be used as people need.

Need for Technosocial Architects

Looking at the digital tools we have around us: websites, social computing services and tools (social networking sites, wikis, blogs, mobile interaction, etc.), portals, intranets, mobile information access, search, recommendation services, personals, shopping, commerce, etc. and each of these is a social communication tool that is based on technology. Each of these has uses for the information beyond the digital walls of their service. Each of these has people who are interacting with other people through digital technology mediation. This goes beyond information architecture, user experience design, interaction design, application development, engineering, etc. It has needs that are more holistic (man I have been trying to avoid that word) and broad as well as deep. It is a need for understanding what is central to human social interactions. It is a need for understanding the technical and digital impact our tools and services have in mediating the social interaction between people. It is a need for understanding how to tie all of this together to best serve people and their need for information that matters to them when they want it and need it.

Still Thowing Out the User

There is much buzz about getting rid of the term user these days. Don Norman talks about using the term person, PeterMe picks up on this, and others are not happy with the term "user generated content", like Jon Udell who would like to use "reader-created content", Robert Scoble who believes it is screwing the Long Tail, and Jeff Veen who talks about people writing the web. I have to agree, well I did more than agree.

Throwing Out the User

More than a year ago I got fed up with the user and wrote about saying Good Bye to the User. In years prior I have watched people having painful moments in usability testing. These people felt sorry that they could not easily use what we built and designed. They had empathy for us, but we just lumped them in the category "user". User is not a good word, it is a dirty four letter word. Far too many times designers and developers blame the "user". We tried to solve the user's problems. It was not the problem of the user, it is a real person's pain.

As designers and developers we know deep inside that technology is complex and difficult to use, but we often forget it. The term user has stood in the way. But using person or people, we can see the pain and feel the pain. Many of us consider ourselves users and we do not have these problems, but we are über users, who at one point had the same pain and struggles.

People are different, we have learned this early in life. We can take some characteristics and lump groups of people together, but there are so many important facets that that make us who we are it is difficult to lump people across facets. The only way to lump people separating ourselves as designers and developers out of the equation and putting the focus on regular people. If you are reading this, you are most likely not a regular person who has problems using technology as they wish or need to. It is real people with pain. It is real people who worry about privacy, identity issues, easy access to needed info for themselves and some easy access for some people they know but impossible access for most everybody else, etc. But, the problem with this is these real people do not know this is what they want or need until they do not have it an it becomes painfully aware to them.

Generating Content

I like approach of Jeff Veen and Jon Udell who focus on person-created content. In a hip world of popularity engines like Digg where the masses or crowd bubble up information we forget that most people listen and trust individual voices. We have done this with mass media for years. We trusted certain news anchors and certain reporters on television. We read and trusted certain journalist, columnists, reviewers, and opinion writers. This trust was not always to the wrapper of the communication, like a paper or the whole network news offerings. It comes down to people trusting people. Individuals trusting individuals.

Those of us who have been blogging for nearly a dog year or more understand it is about the individual. We are individual people creating content. We are individual voices. We may be part of a collective at times, but people trust us the person and over time may come to trust people we trust, whom our readers do not know and do not trust yet.

Bringing People Together with People

So what do we need in these social computing environments? We need to see the person. We need to have the ability to find the person similar to us. We want to find those whom are near in thought to us. This may not be the most prolific person on a subject or the most linked to, but their interests match our interests and or vocabularies are similar (often a very good sign of commonality). In the popularity engines we should be able to find those who have "liked" or "dug" things similar to that which we have the same feelings and/or interests.

Doing Without the User

The past year I have been asked many times how easy it is not to use the term user. Well, at first it was hard to transition because it was a term I just used with out thinking. It was also hard because many of my clients and customers I worked with liked using the term user (they also have had many of the problems that come with the term user). But, over time I have a few clients using people and the empathy for the pain that the people who use their products feel is felt and it is reflected in their work products.

One benefit that came from focussing on the person and not the user has been being able to easily see that people have different desired uses and reuses for the data, information, media, etc. that the products I am working on or my clients are developing. I can see complexity more easily focussing on people than I could the user. Patterns are also easier to see looking at the individual people as the patterns resemble flows and not steps. When we focus on the user we try to fit what we built to pre-determined patterns, which we have broken into steps. We can determine steps that are roughly common points of task changing in the flows (changing from seeking to recognizing in a search task it part of an iterative flow, which we can determine is a separate step, but whether that leads to the next step or iterates a few more times is part of a person's information workflow.

Steps are Broken

One of the steps that is getting broken by real people is that around process. People use tools in different ways. For years we have been looking at a publish and subscribe model. But, that is missing a step or two when we look at the flows. People create content and publish it, right? Well, not quite. We are seeing people skipping the publish and pushing it straight to syndication. There is no single point where it is published and has a definable address. The old publish and subscribe model assumed publishing would syndicate the information (RSS, ATOM, RDF, etc.). But, we all know that syndication has been a really slow adoption for traditional media. It was many years after those of us blogging and syndicating information saw traditional media pick-up on the trend. But, traditional media has always understood going straight to syndication with columnists, radio, and television shows. It was the blogging community and personal content creators that were late to understanding we could just syndicate the information and skip the publishing step in the flow.

Getting to Watching People and Flows

How do we not miss things? We watch people and we need to pay attention to their flows. Each individual, each of their desires, each of their different personal information workflows, across each of their current devices, and how they wish they could have what we build inflict less pain on their person.

The person should not feel empathy for those of us building and designing tools and systems, we must feel the person's and peoples pain and feel empathy for them. Where have we stood in their way of their desired flow? Now we must get out of the way, get rid of the user, and focus on people to build and design more effectively.

Cultures of Simplicity and Information Structures

Two Conferences Draw Focus

I am now getting back to responding to e-mail sent in the last two or three weeks and digging through my to do list. As time wears I am still rather impressed with both XTech and the Microlearning conferences. Both have a focus on information and data that mirrors my approaches from years ago and are the foundation for how I view all information and services. Both rely on well structured data. This is why I pay attention and keep involved in the information architecture community. Well structured data is the foundation of what falls into the description of web 2.0. All of our tools for open data reuse demands that the underlying data is structured well.

Simplicity of the Complex

One theme that continually bubbled up at Microlearning was simplicity. Peter A. Bruck in his opening remarks at Microlearning focussed on simplicity being the means to take the complex and make it understandable. There are many things in the world that are complex and seemingly difficult to understand, but many of the complex systems are made up of simple steps and simple to understand concepts that are strung together to build complex systems and complex ideas. Every time I think of breaking down the complex into the simple components I think of Instructables, which allows people to build step-by-step instructions for anything, but they make each of the steps as reusable objects for other instructions. The Instructables approach is utterly brilliant and dead in-line with the microlearning approach to breaking down learning components into simple lessons that can be used and reused across devices, based on the person wanting or needing the instruction and providing it in the delivery media that matches their context (mobile, desktop, laptop, tv, etc.).

Simple Clear Structures

This structuring of information ties back into the frameworks for syndication of content and well structured data and information. People have various uses and reuses for information, data, and media in their lives. This is the focus on the Personal InfoCloud. This is the foundation for information architecture, addressable information that can be easily found. But, in our world of information floods and information pollution due to there being too much information to sort through, findability of information is important as refindability (this is rarely addressed). But, along with refindability is the means to aggregate the information in interfaces that make sense of the information, data, and media so to provide clarity and simplicity of understanding.

Europe Thing Again

Another perspective of the two conferences was they were both in Europe. This is not a trivial variable. At XTech there were a few other Americans, but at Microlearning I was the only one from the United States and there were a couple Canadians. This European approach to understanding and building is slightly different from the approach in the USA. In the USA there is a lot of building and then learning and understanding, where as in Europe there seems to be much more effort in understanding and then building. The results are somewhat different and the professional nature of European products out of the gate where things work is different than in the USA. This was really apparent with System One, which is an incredible product. System One has all the web 2.0 buzzwords under the hood, but they focus on a simple to use tool that pulls together the best of the new components, but only where it makes sense to create a simple tool that addresses complex problems.

Culture of Understanding Complex to Make Simple

It seems the European approach is to understand and embrace the complex and make it simple through deep understanding of how things are built. It is very similar to Instructables as a culture. The approach in the USA seems to include the tools, but have lacked the understanding of the underlying components and in turn have left out elements that really embrace simplicity. Google is a perfect example of this approach. They talk simplicity, but nearly every tool is missing elements that make it fully usable (calendar not having sync, not being able to only have one or two Google tools on rather than everything on). This simplicity is well understood by the designers and they have wonderful solutions to the problems, but the corporate culture of churning things out gets in the way.

Breaking It Down for Use and Reuse

Information in simple forms that can be aggregated and viewed as people need in their lives is essential to us moving forward and taking the pain out of technology that most regular people experience on a daily basis. It is our jobs to understand the underlying complexity, create simple usable and reusable structures for that data and information, and allow simple solutions that are robust to be built around that simplicity.

Is Mechanical Turk for Digital Human Filters?

The New York Times article, Software to Look for Experts Among Your Friends, brought to mind a couple conversations from my recent trip to Amsterdam. At XTech there were a couple presentations about Mechanical Turk (as well as other Amazon web services) and the big question was "what is a killer application for Mechanical Turk?" Many of us through out suggestions, many good, but I have kept thinking about one.

The one killer application is not really a problem a human solves, but the collective interests and amalgamation of information and trained services humans use and have trained. You see, for me Yahoo's MyWeb 2.0 is my killer search solution as it pays attention to what I and my "community" have interest in and mirrors our vocabulary (we used our own vocabulary to tag items of interest on the web in the MyWeb social bookmarking tool). These items of interest in MyWeb 2.0 are offered to me first in my web searches and more often than not what I am seeking is in this collection of mine or my contact's.

These searches that are based on human filters and collaborative filtering of information and structuring what we find of interest and bookmark bringing the information out from 5 to 40 pages deep in the web. It mirrors our interests and perspectives. But, what if we need information outside of our own interests? Now we need not our own corpus of items and possibly one outside those in our loose collective. Let us think I need information about transmission of disease between monkeys. This is not something I have interest in and I am not sure anybody I know (or would be couple of degrees of separation away) would have interest in. This is where I would love to turn to Mechanical Turk to use the filtering and aggregation capabilities of another person's life filtering. I may not want to add the monkey disease transmission to my own corpus, but I need to use a corpus of somebody who has this interest. In a sense I need to uses somebody's digital brain and information attraction mechanisms.

I am not sure if this is really a job for Mechanical Turk, but it requires another person's interests and permission. The Tacit company seems to have a similar product, but only works on Windows and most of the people I would want to tap are not Windows users, but most have web-based information resources.

Developing the Web for Whom?

Google Web Developer Toolkit for the Closed Web

Andrew in his post "Reading user interface libraries" brings in elements of yesterday's discussion on The Battle to Build the Personal InfoCloud. Andrew brings up something in his post regarding Google and their Google Web Developer Toolkit (GWT. He points out it is in Java and most of the personal web (or new web) is built in PHP, Ruby [(including Ruby on Rails), Python, and even Perl].

When GWT was launched I was at XTech in Amsterdam and much of the response was confusion as to why it was in Java and not something more widely used. It seems that by choosing Java for developing GWT it is aiming at those behind the firewall. There is still much development on the Intranet done in Java (as well as .Net). This environment needs help integrating rich interaction into their applications. The odd part is many Intranets are also user-experience challenged as well, which is not one of Google's public fortés.

Two Tribes: Inter and Intra

This whole process made me come back to the two differing worlds of Internet and Intranet. On the Internet the web is built largely with Open Source tools for many of the big services (Yahoo, Google, EBay, etc.) and nearly all of the smaller services are Open Source (the cost for hosting is much much lower). The Open Source community is also iterating their solutions insanely fast to build frameworks (Ruby on Rails, etc.) to meet ease of development needs. These sites also build for all operating systems and aim to work in all modern browsers.

On the Intranet the solutions are many times more likely to be Java or .Net as their is "corporate" support for these tools and training is easy to find and there is a phone number to get help from. The development is often for a narrower set of operating systems and browsers, which can be relatively easy to define in a closed environment. The Google solution seems to work well for this environment, but it seems that early reaction to its release in the personal web it fell very flat.

13 Reasons

A posting about Top 13 reasons to CONSIDER the Microsoft platform for Web 2.0 development and its response, "Top 13 reasons NOT to consider the Microsoft platform for Web 2.0 development" [which is on a .Net created site] had me thinking about these institutional solutions (Java and .Net) in an openly developed personal web. The institutional solutions seem like they MUST embrace the open solutions or work seamlessly with them. Take any one of the technical solutions brought up in the Microsoft list (not including Ray Ozzie or Robert Scoble as technical solutions) and think about how it would fit into personal site development or a Web 2.0 developed site. I am not so sure that in the current state of the MS tools they could easily drop in with out converting to the whole suite. Would the Visual .Net include a Python, PHP, Ruby, Ruby On Rails, or Perl plug-in?The Atlas solution is one option in now hundreds of Ajax frameworks. To get use the tools must had more value (not more cost or effort) and embrace what is known (frogs are happy in warm water, but will not enter hot water). Does Atlas work on all browsers? Do I or any Internet facing website developer want to fail for some part of their audience that are using modern browsers?

The Web is Open

The web is about being browser agnostic and OS agnostic. The web makes the OS on the machine irrelevant. The web is about information, media, data, content, and digital objects. The tools that allow us to do things with these elements are increasingly open and web-based and/or personal machine-based.

Build Upon Open Data and Open Access

The web is moving to making the content elements (including the microconent elements) open for use beyond the site. Look at the Amazon Web Services (AWS) and the open APIs in the Yahoo Developer Network. Both of these companies openly ease community access and use of their content and services. This draws people into Amazon and Yahoo media and properties. What programming and scripting languages are required to use these services? Any that the developer wants.. That is right, unlike Google pushing Java to use their solution, Amazon and Yahoo get it, it is up to the developer to use what is best for them. What browsers do the Amazon and Yahoo solutions work in? All browsers.

I have been watching Microsoft Live since I went to Search Champs as they were making sounds that they got it too. The Live Clipboard [TechCrunch review] that Ray Ozzie gave at O'Reilly ETech is being developed in an open community (including Microsoft) for the whole of the web to use. This is being done for use in all browsers, on all operating systems, for all applications, etc. It is open. This seems to show some understanding of the web that Microsoft has not exhibited before. For Microsoft to become relevant, get in the open web game, and stay in the game they must embrace this approach. I am never sure that Google gets this and there are times where I am not sure Yahoo fully gets it either (a "media company" that does not support Mac, which the Mac is comprised of a heavily media-centric community and use and consume media at a much higher rate than the supported community and the Mac community is where many of the trend setters are in the blogging community - just take a look around at SXSW Interactive or most any other web conference these days (even XTech had one third of the users on Mac).

Still an Open Playing Field

There is an open playing field for the company that truly gets it and focusses on the person and their needs. This playing field is behind firewalls on Intranet and out in the open Internet. It is increasingly all one space and it continues to be increasingly open.

The Battle to Build the Personal InfoCloud

Over at Personal InfoCloud I posted The Future is Now for Information Access, which was triggered by an interview with Steve Ballmer (Microsoft) about the future of technology and information. I do not see his future 10 years out, but today. I see the technology in the pockets of people today. People are frustrated with the information not being easily accessed and use and reuse not being as simple as it should. Much of this is happening because of the structure of the information.

Personal InfoCloud is the Focus

One thing that struck me from the article, which I did not write about, was the focus on Google. Personally I find it odd as Yahoo is sitting on the content and the structure for more than 90 percent of what is needed to pull off the Personal InfoCloud. Yahoo is beginning to execute and open access to their data in proper structures. Ballmer lays out a nearly exact scenario for aggregating one's own information and putting it in our lives to the one I have been presenting the last few years. Yahoo has the components in place today to build on top of and make it happen. Google is not only lacking the structure, but they are not executing well on their products they produce. Google does the technically cool beta, but does not iterate and fix the beta nor are they connecting the dots. Yahoo on the other hand is iterating and connecting (they need to focus on this with more interest, passion, and coordinated direction).

The Real Battle

I really do not see the battle as being between Google and the others. The real battle is between Yahoo and Microsoft. Why? Both focus on the person and that person's use and need for information in their life and with their context. Information needs to be aggregated (My Yahoo is a great start, but it goes deeper and broader) and filtered based on interest and need. We are living in a flood of information that has crossed into information pollution territory. We need to remove the wretched stench of information to get back the sweet smell of information. We need to pull together our own creations across all of the places we create content. We need to attract information from others whom have similar interests, frameworks, and values (intellectual, social, political, technological, etc.). The only foundation piece Yahoo is missing is deep storage for each person's own information, files, and media.

Microsoft Live Gets It

Microsoft has the same focus on the person. I have become intrigued with the Microsoft Live properties (although still have a large disconnect with their operating systems and much of their software). Live is aiming where Yahoo is sitting and beyond. Microsoft has the cash and the interest to assemble the pieces and people to get there. Live could get there quickly. Looking at the Live products I saw in January at Search Champs with some in relatively early states and what was launched a few months later, the are iterating quickly and solidly based on what real people want and need in their lives (not the alpha geeks, which Google seems to target). Live products are not done and the teams are intact and the features and connections between the components are growing. They are leaving Google in the dust.

Can Yahoo Stay Ahead of Microsoft?

The question for Yahoo is can they keep up and keep ahead of Microsoft? Google has the focus in search as of today (not for me as the combination of Yahoo! MyWeb 2.0 and Yahoo! Search combined blow away anything that Google has done or seemingly can do. Yahoo! does need to greatly improve the simplicity, ease of use, and payoff (it takes a while for the insanely great value of MyWeb 2.0 to kick in and that needs to come much earlier in the use phase for regular people).

I am seeing Microsoft assembling teams of smart passionate people who want to build a killer web for regular people. It seems Ray Ozzie was the turn around for this and is part of the draw for many heading to work on Live products. The competition for minds of people who get it puts Live in competition with Google, Yahoo, EBay, Amazon, and even Apple. I am seeing Live getting the people in that they need. Recently (last week) Microsoft even started changing their benefits and employee review practices to better compete and keep people. It seems that they are quite serious and want to make it happen now.

Yahoo Under Valued

Recent comments about Yahoo being under valued in the long term are dead on in my view. A recent Economist article about Google pointed out how poorly they execute on everything but their core service (search). This waking up starts to bring a proper focus on what those of us who look at regular people and their needs from information and media in their lives have been seeing, Yahoo gets it and is sitting on a gold mine. Yahoo has to realize that Microsoft sees the same thing and is pushing hard with a proper focus and passion to get there as well.

Google Overvalued

What does this mean for Google? I am not sure. Google is a technology company that is focussed on some hard problems, but it has to focus on solutions that people can use. Google aims for simple interfaces, but does not provide simple solutions or leaves out part of the solutions to keep it simple. They need a person-centered approach to their products. The addition of Jeff Veen and his Measure Map team should help, if they listen. Google has some excellent designers who are focussed on usable design for the people, but it seems that the technology is still king. That needs to change for Google to stay in the game.

Final Cut Pro Site is Stunning

I am not sure when this started, but Apple has started showing its product stories for Final Cut Pro in stunning video. I have been watching and saving down the movies. They are so much better than text for getting me sucked into the story and the pitch. They are each so stunning. So very Apple. Finally!

Apple Pro tools are some of the best on the market and not only put others to shame, they are much less expensive. I have been playing with the movie capabilities in iMovie HD this past week. In 10 minutes I can shoot a movie of my son, edit, and publish to a web page that I can mail those I want to see the page. That to me was hands down incredible. I am not dealing with HD quality video, but the capability is fully there. I just wanted to share a clip with friends and family quickly and get back to work.

Yes, 10 minutes. I have had iMovie for a few years and never played with it much. When I moved to a faster PowerBook this last year I started realizing the potential that was in my hands.

I am continually in awe of Apple for its simplicity, power, beauty, and potential it puts in my hands.

Ze Saves Me with Daily Humor

I have a new daily habit, The Show by Ze Frank. It is a great way to start my day with humor. Is it same for work? Well, that depends on where you work, doesn't it?

For those who have been familiar with the humor and geek renderings of Ze for years, this is a daily dose. I am not usually a fan of podcast or videocast as it is tough to focus on 15 to 45 minutes of chatting. This is the perfect length, 3 to 5 minutes, as is Rocketboom. This has become my television.

Now back to work, which is why I don't have time for 45 minutes of chatting at me from a podcast.

Odd Moments in the Day - Odd Moments with Technology?

Today brought an odd moment. I looked up at iChat (my IM interface) and I see my name (Thomas Vander Wal) and podcast under Jeremy's name, which means Jeremy is most likely listening to a podcast interview with me. I had never seen that before.

Now I decide to share that odd moment with Jeremy, which I did not realize would cause Jeremy to have an odd moment.

How can the world of pervasive/ubiquitous computing ever get off the ground when we give each other odd moments through our friendly stalking? By the way I prefer using stalking, where as some people like the term monitoring, but the term monitoring does not cause me to think about privacy implications that I believe we must resolve within ourself or learn to better protect our privacy.

The incident today still causes me to chuckle for a short moment then realize how open we are with things on the internet and how different that seems to be even though most of our life has been public, but to a smaller and more localized group. It also resignals that change that came with the internet (well and much of technology) is that we can not see those who can see us. In a town we know the local video store guy knows what we rent, but now Amazon knows what we bought as do those people on our friends list whom we share our purchases with so they can have some insight as what to buy. My local video store guy in San Francisco, near California and 2nd or 3rd Avenue, was amazing. He knew everything I rented in the last few months and would provide perfect recommendations. Did he use a computer to aid himself? Nope, he was just that good and his brain could keep the connection between a face and videos rented and if you liked that video. He knew my taste perfectly and was dead on with recommendations. Not only was he on with me, but most others who frequented his store. He was great recommending, but also could help people avoid movies they did not like.

Was the guy in the video store freaky? Not really, well to me. He was a person and that was his role and his job. I worked in a coffee house for a while first thing in the morning. After a couple months I knew who the first 10 customers would be and I knew about half of the orders or possible variations of what people would order. People are patterned, I could tie the person's face to that pattern for espresso coffee drink order and I could recommend something that they should try. To some this was a little disturbing, but to most is was endearing and was a bond between customer and shopkeeper as I cared enough to know what they would like and remembered them (I did not often remember their names and most of them I did not know their names), but I knew what they drank. If is the familiarity.

So, with technology as an intermediary or as the memory tool what is so freaky? Is it not seeing into somebody's eyes? Is it the magic or somebody more than 3,000 miles away knowing what you are listening to and then have the person whom you are listening to pop-up for a chat? I think it is we have collapsed space and human norms. It is also difficult to judge intent with out seeing face or eyes. I was in a back and forth recently with a friend, but could not sense their intent as it seemed like the tone was harsh (for a person whom I trust quite a bit and think of as being intensely kind and giving) and I finally had to write and ask, but it was written from a point where I was bothered by the tone. My problem was I could not see the eyes of the person and see they playfulness or gestures to know their intent was playful challenging.

While at the Information Architecture Summit a couple/few weeks ago in Vancouver a few of us went to dinner and we played werewolf (my first time playing). But, I was reminded that the eyes hold a lot of information and carry a lot of weight in non-verbal communication. I could pick the werewolf whose eyes I could see, but in two occasions the werewolf was sitting next to me and I could not see their eyes. There was one person in each of the two games whom I did think was the werewolf as their eyes were signaling similarly to people who were not telling the truth in the cultures I grew up in.

Could technology be more easily embraced if it had eyes? Should we have glancing as Matt Webb has suggested and built an application to suggest? But could we take Matt'a concept farther? Would it be helpful?

This was a long post of what was just going to be pointing out an odd moment in the day.

Mr. Thackara Provides Fodder for Two Loose Thoughts

Things have been busy of late after a return from Vancouver, British Columbia from the IA Summit. It took a week to get through taxes stuff for a four month old company (as of January 1) and a large stack of e-mail (in which responding meant more e-mail).

Yesterday morning I had the pleasurable fortune to have breakfast with John Tackara of Doors of Perception fame. I really need to put two things out there that popped up in conversation that I need to think about more deeply.

Children today are not into the web tied to computers, but focus on their friends through the mobile voice and text messaging. I have been running into this comment quite a bit from Europeans, but increasingly from parents of teen and pre-teens in America. Having a computer is not a large interest for them, but they live in their mobiles as a means to connect, filter, share, convene, and stay tethered to those that matter to them, their friends. The quick 10 to 20 year scenario for this could mean the web is dead and is a technology that had an immense impact, but was a technology that was relatively short lived. Are our communication technologies trending through ever shorter life spans? This could bolster my thinking that the web is increasingly a temporary terminus for information to be shared and picked up and used in context in other media that is better situated within people's lives.

This leads us to context. I keep looking at much of the information that is on the web as being out of the proper use context for most people. We read information on the web, but the web is not the context in which we will make use of this information we find. The web as it has been traditionally built is marginally better than television, in that an address for a car lot flashed on the television screen is as usable as it is plastered on a web page. The address does us more good in our pocket, in driving (or mass transit) routes, in our mobile that is in our pocket, etc. than it does on the web page, but few web pages today get that clue.

I have also been thinking about tagging and particularly tagging in the folksonomy subset as the tags providing mental context to external information. We use the tags to pull back these bits of information or to aggregate this information when we pull on the digital threads that draw what is at the ends of these tag tethers closer to ourselves. A chunk of information or media out on the web is lacking context to our lives with out these tags. When we have needs, most always framed in the context of a need related to a subject we use tags related to that subject to draw back in that which we found or other people with similar vocabularies have found. These tags provide context for the few thousand chunks of information out of the billions that we have explicitly expressed interest in and have placed the context upon based on its relationship between the information or object and ourself.

Ray Ozzie Demos Live Clipboard for the Personal InfoCloud

Boy, did I whine too early! As Jyri blogs, Ray Ozzie demos a desktop to blog structured information tool. Ray demonstrated a potential (or is it real) tool from Microsoft, Live Clipboard. A set of screen captures of the Ozzie demonstration of Live Clipboard shows what they are up to. It is killer stuff that really solves real problems people have in living their life with digital information across their devices and platforms. He focusses on structured information, which is all around us, or should be all around us.

Ray Ozzie is one of my favorite geeks. I would have some extremely serious Microsoft love if Microsoft follows the Ray Ozzie vision of technology rather than that of the buffoon Steve Balmer. Ray has the vision and understanding that Bill Gates had for the desktop, but never showed beyond that. Balmer just seems to do more damage to Microsoft than any benefit (what is his benefit?) he provides. Where as Ray just flat out rocks by being brilliant (in a visionary to real product way), calm, and a wonderful communicator. Ray built one of my favorite tools, Groove, but stopped non-Microsoft version far too early as that could be THE killer app of the decade (last 10 years). If Groove were platform and device agnostic it would be the best thing going, but it will have to settle for a good app that has boundary limitations.

Ray is bright and understands the problems that real people have with digital information and focusses along the lines of the Personal InfoCloud for solutions. He seems to show not only tools, but simple solutions for real people to use. It is what Microsoft needs (that and to ship) and what the industry needs. So far Apple is one of the few big (non-web) companies in the space providing simple solutions that work to resolve the problems of real people as they interact with digital information and media.

ETech is Emergent? [updated]

I thought this would be the year I was going to ETech, but with a few other things going on it was not the year. I have many friends that go each year and I see them very rarely.

But, I think I would have been very frustrated by ETech this year. It is still about the web. Achingly, still about the web. The problem is digital information and media is increasingly living beyond the web. The web is but one platform to distribute information, but thinking people live their lives in and on the web is silly. Want the information that is on the web, but need the information in their lives, in their devices they have with them, and in context to the rest of their life.

The panel that triggered this reaction is one by friends, Jesse and Jeff "Designing the Next Generation of Web Apps". In Tom Coates review the binary approach (web for reading and web for apps) sounds so short sited and really caused the trigger. Is Emerging Tech just rehashing the current and the past? Or can it move forward? I am not seeing much of that forward movement this year.

People live their lives attracting information and focussing on the Come to Me Web and Personal InfoCloud we know people need the information to better mesh into their personal digital information workflow, which involves very little of the web. People find the information that they want and need and work very hard to keep it attracted to themself for easy refindability. Other than social bookmarking tools and a few others web based tools, much of this is done with tools that are beyond the web. Some people tuck all of their needed information and links into e-mail, others calendar, to do lists, PIMs, text files, syndication, e-mail, SMS, MMS, documents, mobile syndication, mobile documents, outlines, wiki on a stick, etc. There are many tools and many ways of working around lack of web access when people need the information most.

Many people, unlike those of us that build web-based tools (I am in that category), don't live on the web and their digital information needs to live beyond the web as well. That is the future of the web, it is a platform for just one state of information. That state that the web represents is the state of information transience. The information is in the process of moving from the creator to the person needing that information for their own use or for their reuse. This use will most likely not be on the web, but the reuse of information may be on the web.

The web as it exists now is a tool for publishing and aggregating. Some will use the web for use and reuse, but we need far more options that the web for real people to adopt their future and our now. We, as developers of tools, information, and resources must pay attention to real people. We must pay attention to their lives beyond the web and the large box in front of them. We need to understand their problems that they really have, which revolve around refindability and information reuse in their environment and context.

Now please go back to paying careful attention to the great things that friends and other alpha geeks are presenting at ETech and other conferences and un-conferences as that information is needed, but remember we are moving beyond, far beyond this current state of the web.

[update] Um, well Ray Ozzie just made me wish I was at ETech. He just showed what is emergent and what is the future. It could answer many of the items I just listed above. You go Ray!

BBC Knocks Audio Annotating Out of the Park

Tom Coates shows off the BBC's Annotatable Audio Project. Tom gave me a preview early on Saturday and I was ecstatic. You see, what the tool does is provide an interface to annotate and segment audio on the web. Yes, podcasts can be easily segmented and annotated. This has been my biggest complaint with podcasts over the past year, okay since they started getting big (that is big for an early early adopter). I complained to people I knew at Odeo about the problem and they said they were working on it. I mentioned this to podcast enthusiasts at Yahoo! about nine months to a year ago and they said if they did podcasting that would be one of the first things in it as it was a big complaint. Did they? No, they made a product not too indistinguishable from every other product out there? Where is the innovation?.

Why is this Huge

The reason I am so excited about this is voice/audio is not easily scannable, like type. I can not easily skip ahead in a 30 or 45 minute podcasts to find that which I am interested in. Many friends will forward me links to a podcasts stating I have to hear what somebody says. Finding that segment usually means listening to much of the whole podcast.

The other downside is if I hear something stellar in a podcast my mind will mull over that item for a little bit. This means the minute to five minutes that follow in the podcast are lost on me. This is not a problem with written materials as I can skim back through the content and pick-up where my mind drifted (it is usually in these moments of drifting that I find the best solutions to things that have bugging me - the Model of Attraction came out of one of these).

A couple other items of note about this product. It is great interface design as it is interactive helps the person using the product know exactly what they are doing. The second is the segmentation is a great asset. With segmentation I can easily see writing a script to grab items of interest (27 seconds for here and 36 seconds from there, etc.) and having an automated audio stream built for me. Not only do I have a personalized audio stream, but since the originals are annotated and I can keep track of where the information is extracted from I can easily point others to the spot so they (or I) at some later point can go back and listen to more so to get better context (personally I don't think people are against attribution, it is just that we have made it so hard to do so in the past).

Voice and Audio is a Common Problem

The last couple time I have travelled in the USA I have run across people quite similar to me. None of us like voice. We are not particularly fond of the phone, for much the same reasons as I have problems with podcasts. Too much information gets lost. In phone conversations I am often saying, "I am sorry can you repeat that", in part because I did not hear, but the something that was stated just triggered a good though process for me and I missed what came after that moment. (What would be a great application is Tivo for the phone.) I continually am running new ideas and thoughts through what I believe and see how they may change it. It is the examined life - I enjoy living.

So what Tom and his cohorts did was make podcasts and audio more usable. It makes it searchable. One thing that would be a very nice addition is to have those annotating the information each have their own distinct layer. Just like with folksonomies, the broad folksonomy where each individual and each annotation on a distinct element provides a richer understanding and richer layer. (Such things would be really nice in Wikipedia so that I could remove the people who I do not think add any value to entries (in not polite terms - those who I know are wrong and are polluting the value of Wikipedia, which is far too much noise for me on the entries I would love to point to), or conversely to use a "white hat" approach and subscribe to the annotations of people and the distinct tags or terms they use in annotations. I have many people whose opinions and view I value, but on rare occasions it is everything a person has to say.

Filtering information in a world of too much information to keep track of is a necessity. Filtering is a must. It is about time we got here.

Thank you Tom. I hope your new team can innovate as much as you were allowed at the BBC, which has been the most innovative large enterprise going.

Off to TR Emerging Tech Conference at MIT

Tomorrow afternoon I am off to Cambridge, MA to attend the Technology Review's Emerging Technologies Conference at MIT. I am really looking forward to this, as I will see some familiar faces and get a slightly different view to the tech world than I have had before, with nanotech and stem cell panels combined with the digital world I live in.

JetBlue Goes Meta

Last night I made a mad dash from the excellent Jaron Lanier lecture/performance at Berkeley on "Can Soulful Music Survive Digital Epistemology?" to get to the Oakland airport to catch my flight. I was in a bit of a rush and not paying any attention to anything on the radio, which may have just been KFOG.

When I got to the airport it was pretty much straight through security onto my JetBlue flight back home. As soon as we were headed down the runway many of the DirectTV screen were showing a plane landing with its front wheel on fire. As I switch my attention to my screen and switch to the news I see a JetBlue plane make an emergency landing. I looked out the window of our plane heading down the runway and thought it was not going fast enough to get airborne. Just then the wheels lifted off.

This was an odd experience for me, but not as odd as the meta experience of the JetBlue passengers on the plane with the locked front landing gear. These passengers were watching their own plane live on television, thanks to DirectTV, up until the last 10 minutes.

In all of this as I was watching and taking off, I could not help but be amazed at the quality of the pilot that landed the JetBlue plane with the locked landing gear. The skill that was needed to do a perfect landing and keep the plane from tipping over or crashing was just amazing. At that moment I felt I was on the best airline ever (I have felt this on many other occasions for other wonderful reasons, but not like last night).

I am quite thankful for the people who brought me out to the Bay Area that they could put me on JetBlue to begin with (I love their direct flights and the extra room after row 11).

No More Waiting...

I suppose I should note here that the last day at my current job will be October 6, 2005. I am not sure what the next full step will be, but I will be focussing my full attention what I have been passionate about for the past few years. Rather than spending a few hours every evening and weekends on my passions, it will become my full-time job. The details will show themself in the next few weeks and months. I need the time to persue some options and have time to think about and consider others.

For the last couple years I have joked I commute to my day job, but telecommute to my private life. Well, my private life is where most of the Model of Attraction, Personal InfoCloud, Local InfoCloud, and folksonomy work takes place. Pieces of this work make it into the day job, but not enough to keep me excited or engaged. I am really wanting to see more great work and products that easily functions for people across devices, across platforms, and is easy for real people to use and reuse.

The world has been shifting to a "come to me web". We are seeing the easiest way to make this easier for people attract what they want this is to learn what each person has an interest in, as well as what their friends and peers have interests in. This will help the findability of information and media for people, but the real problem is in the re-findability of that same information and media for people so they can have what the want and desire at their finger tips when they want it and need it. We have all of the technology needed to make this happen, but it needs research, quick iterative development, and removing the walls around the resources (information/media, unwarranted device restrictions (American cell companies have created the failure of the missing robust mobile market), and unwarranted software restrictions). Paying attention to people and people's interactions is the real key to getting things right, not trying to beat your competitor (focussing on the wrong goal gets the poor results). Make the products people need that solve problems people have (with out introducing problems) and you will have a winner. People have so many needs and desires and every person is different so one solution will not fit all and we should never make things just one way.

These will be a long few weeks with more small steps for me. There is a lot to get done and to consider in the next few weeks. In this is preparing for speaking and traveling on top of the other needed work to be done to prep for this next step. I will pop back up and fill you in when I know more. but, the count down has begun.

Social Machines in MIT Technology Review

In the August issue of MIT Technology Review in Wade Roush's cover story on Social Machines (posted on Wade's site) I get a nice quote. The article is well worth the read, even worth picking up the issue when it hits the stands. The article covers the social, mobile, and continuous computing world that some of us live in and many more will be doing soon. Those of us working at the front of the curve are working on ways to make it smoother for those who will follow along soon.

Convergence and the seamless transfer from stationary computing to continuous computing leads to drastically different interactions with information and media. We are already seeing the shift of people using mobile phones as just a voice communication medium to one that includes text and media interactions, or the from people listening to their mobile phones to looking at their mobile phones. Three years ago I made this shift and I was extremely frustrated as I had many more desires than my mobile phones could assuage. But, it is getting better today even if it takes more human interaction than is really needed to sync information, let alone have moved close to me (or whomever is the wanting to have the information or media stay attracted to themselves or have attracted in certain situations). It is this that is my focus of the Model of Attraction and the focus of the Personal InfoCloud.

On the Apple Front: Watching was Enjoyable

Last night I watched the Steve Jobs keynote to the 2005 WWDC where he announced the move to Intel based processors. While I still have questions (do we get 64bit computing on Intel anytime soon and will we get dual processing anytime soon (soon is relative as the transition is more than a year away and the PowerMacs will not be transitioned until 2008) I was very impressed with the OS development and code compiling tools Apple has put together to run applications on both processors. This seems to solve the Osborne computer paradox of announcing a new product too far out and the demand for the current product dries up (I should not the Osborne Executive was my first personal computer it was considered a portable).

But, the thing I was most impressed with last evening was the video itself. It was running on Quicktime 7 and the viewing window was larger than streamcasts in the past and the quality was extremely good. I was actually very impressed with the quality. I have thought the quality of Quicktime movies is the best of any digital video platform for the web, but this just knocked all others out of the water. Not only was it a wonderful picture, but it seemed to use half of the bandwidth of previous streamcasts.

Tall Stories of Architecture

Those of you interested in architecture the BBC's In Business has a MP3 (podcast if you want) for down load of its program, "Tall Stories". The download will be replaced on Thursday June 2nd so go grab it now.

The half hour radio segment looks at the current state of architecture, architects, and public design in general (largely in Britain, but it includes world examples and is relevant to just about anywhere. There are some good analogies and frameworks for anybody in the design professions.

Entering the Bubble

Today my copy of John Thackara's In the Bubble: Designing in a Complex World arrived. I have read through 10 pages so far and it seems like it may live up to what I had hoped it would, my next book I obsess over. The last book was Digital Ground. Digital Ground took rough edges off many of the ideas I had been working through for a few years. It also extended me limited view to a much broader horizon. It is with this expectation that I read In the Bubble.

I will keep you apprised of my adventure through the pages.

Tech Expo Fose was Ho Hum

I made it to Fose (the government-centric tech trade show) today. I was impressed nor intrigued by extremely little. There was mobile and a very good showing from the Open Source community, old old news to non-government folks. I was completely blown away by many booth's lack of understanding of their own products, particularly the Microsoft booth, I was interested in the One Note as it seemed similar to Entourage's Project (they were unfamiliar with any of the Microsoft Mac products and did not know they made products for the Mac - although they did laugh at my Keynote is PowerPoint with out swearing quip). The MS booth was pushing the product, but nobody seemed to have a clue about it. I was also interested in Groove (I was a fan from when I was using the beta of it many years ago) and wanted to see its current state. Microsoft really needs to hire people who not only care about their products but know about their products and what the company is doing. (This is truly not a Microsoft slam as I am getting some long long lost respect for them on some small fronts.)

I was quite impressed with three booths, Apple, Adobe, and Fig Leaf Software as they were extremely knowledgeable and were showcasing their wares and skills and not goofy side-shows. They had the skills and wares to show off (Blackberry also had a good booth, but I did not have a great interest there).

Apple was showcasing their professional line of hardware, including their servers and SAN, which blew all other server solutions out of the water on price and capability (including Dell and HP). Apple was also showcasing their new OS Tiger, which they were able to show me does search, using Spotlight, in the files comments in the metadata (now labeled Spotlight comments just to make it clear), which will make my life so much wonderfully better, but that is an other post all together. Tiger's Dashboard was also very impressive as it has an Expose-like fade-in ability. I tried asking the same questions to a few different people at the Apple booth and they were all extremely knowledgeable and across the board may have been the most impressive for this.

I hounded Adobe about their InDesign CS2, GoLive CS2 (standards compliance), and Acrobat (tag creation and editing). Not every person could answer every question, but they were able to bring over the right person who had deep knowledge of the product. Adobe has products I like, but there has always been one or two tripping points for me that keep me from fully loving their products and from using their products exclusively in Web development workflow.

The guy at the Fig Leaf booth (a Macromedia training and development shop in Washington, DC. I asked why no Macromedia and was told they pulled out at the last minute, but I had to thank the folks at Fig Leaf as they have the best Macromedia training anywhere in the area (nobody else comes remotely close and most others are a complete waste of time and money). I was really looking for Macromedia to talk about ColdFusion as their last product was so poorly supported by Macromedia it has been strongly considered to drop the product from the workflow. Fig Leaf, not Macromedia was the firm that posted the work arounds to ColdFusion server flaws when you run the CF MX product in a secure Microsoft environment. There is a lot about the Macromedia site that is really difficult to use and it is nearly impossible to find the information you want as well as get back to that same information. Macromedia does make some very good products and they have been very receptive to web standards for quite some time, but there are things that make embracing them so very difficult.

Overall, I got a lot from the show, if only from a very small number of vendors. I think I am finally going to switch up to the Adobe CS2 Premium Suite as it seems like a very good suite, and it has been difficult getting the cross-platform upgrade for the Windows to Mac switch from my PhotoShop 6 license (thanks to help from people in the booth that may be less painful than the two or three hour calls I have previously endured). Also thanks to the faux doctor who handed me a bottle of mint candy pills from the Blackberry booth (chili dog with onions was not good fair prior to going to Fose).

The Future of Newspapers

A state of the newspaper industry article in today's Washington Post tries to define what people want from newspapers and what people are doing to get information.

Me? I find that newspapers provide decent to great content. Newspapers are losing readers of their print versions, but most people I know are new reading more than one paper, but online. The solutions I see from my vantage are as follows.

Ads

The articles rarely have ads that relate to the stories, foolishly missing ad revenues. The ads that are available are distracting and make for an extremely poor experience for the reader. News sites should ban the improperly targeted inducements that rely on distracting from reading the article, which is the reason the person is on that web page. The person has an interest in the topic. There are monetary opportunities to be had if the news outlets were smart and advertisers were smart.

How? If I am reading an article on the San Francisco Giants I would follow and may pay a little something for an ad targeted to this interest of mine. I like to buying Giants tickets, paraphernalia, a downloadable video of the week's highlights, etc. If I am reading about an airline strike a link to train tickets would be a smart option. A news article about problems in the Middle East could have links to books by the journalist on the subject, other background books or papers, links to charitable organizations that provide support in the region. The reader has shown an interest, why not offer something that will also be of interest?

We know that advertisers want placement in what they consider prime territory, the highly trafficked areas of the site. Often this is when the non-targeted ads appear. This is an opportunity to have non-targeted ads pay a premium, say five to 20 times that of targeted ads. The non-targeted ads have to follow the same non-disruptive guidelines that targeted ads follow. This is about keeping the readers around, without readers selling ads does not make any sense.

Archives

One area the news site are driving me crazy is access to the archives. The news sites that require payment to view articles in the archives are shooting themselves in the foot with this payment method and amount required to cough up to see an article that may or may not be what the person interested is seeking. The archives have the same opportunity to sell related ads, which in my non-professional view, would seem like they would have more value as the person consuming the information has even more of an interest as they are more than a casual reader. Any payment by the person consuming the information should never be more than the price for the whole print version. The articles cost next to nothing to store and the lower the price the more people will be coming across the associated advertising.

Blogging and personal sites often point to news articles. Many of us choose whom we are going to point to based on our reader's access to that information at any point in the future. We may choose a less well written article, but knowing it will be around with out having to pay extortionist rates to see it is what many of us choose. Yes, we are that smart and we are not as dumb as your advertisers are telling you. We, the personal site writers are driving potential ad revenues to you for free, if you open your articles for consumption.

Loyalty

Loyalty to one paper is dead, particularly when there are many options to choose to get our news from. We can choose any news source anywhere in the world. Why would we choose yours? Easy access, good writing, point of view, segment coverage (special interests - local, niche industries, etc), etc. are what drive our decisions.

I often choose to make my news selections to include sources from outside my region and even outside my country. Why? I like the educated writing style that British sources offer. I like other viewpoints that are not too close to the source to be tainted. I like well researched articles. I like non-pandering viewpoints. This is why I shell out the bucks for the Economist, as it is far better writing than any other news weekly in the U.S. and it pays attention to what is happening around the world, which eventually will have an impact to me personally at some point in the future. I don't have patience for mediocrity in journalism and the standards for many news sources have really slipped over the past few years.

News sources should offer diversity of writing style and opinion of one source will attract attention. The dumbing down of writing in the news has actually driven away many of those that are willing to pay to read the print versions. Under educated readers are not going to pay to read, even if it is dumbed down. Yes, the USA Today succeeded in that, but did you really want those readers at the loss of your loyal revenue streams?

Loyalty also requires making the content available easily across devices. Time and information consumption has changed. We may start reading an article in the print edition (even over somebody's shoulder and want to follow-up with it. We should be able to easily find that article online at our desk or from our mobile device. Integration of access across devices is a need not a nicety and it is not that difficult to provide, if some preparation is done with the systems. Many of us will pull RSS feeds from our favorite news sources and flag things for later consumption, but the news sites have not caught on how to best enable that. We may pull feeds at one location, but may have the time and focus to read them at another location, but we may not have the feeds there. Help those of us that are loyal consume your information in a pan-medium and pan-device world that we live in.

Flickr and the Future of the Internet

Peter's post on Flickr Wondering triggers some thoughts that have been gelling for a while, not only about what is good about Flickr, but what is missing on the internet as we try to move forward to mobile use, building for the Personal InfoCloud (allowing the user to better keep information the like attracted to them and find related information), and embracing Ubicomp. What follows is my response to Peter's posting, which I posted here so I could keep better track of it. E-mail feedback is welcome. Enjoy...

You seemed to have hit on the right blend of ideas to bring together. It is Lane's picture component and it is Nadav's integration of play. Flickr is a wonderfully written interactive tool that adds to photo managing and photo sharing in ways that are very easy and seemingly intuitive. The navigations is wonderful (although there are a few tweak that could put it over the top) and the integration of presentational elements (HTML and Flash) is probably the best on the web as they really seem to be the first to understand how to use which tools for what each does best. This leads to an interface that seems quick and responsive and works wonderfully in the hands of many. It does not function perfectly across platforms, yet, but using the open API it is completely possible that it can and will be done in short order. Imagine pulling your favorites or your own gallery onto your mobile device to show to others or just entertain yourself.

Flickr not only has done this phenomenally well, but may have tipped the scales in a couple of areas that are important for the web to move forward. One area is an easy tool to extract a person's vocabulary for what they call things. The other is a social network that makes sense.

First, the easy tool for people to add metadata in their own vocabulary for objects. One of the hinderances of digital environments is the lack of tools to find objects that do not contain words the people seeking them need to make the connection to that object they are desiring. Photos, movies, and audio files have no or limited inherent properties for text searching nor associated metadata. Flickr provides a tool that does this easily, but more importantly shows the importance of the addition of metadata as part of the benefit of the product, which seems to provide incentive to add metadata. Flickr is not the first to go down this path, but it does it in a manner that is light years ahead of nearly all that came before it. The only tools that have come close is HTML and Hyperlinks pointing to these objects, which is not as easy nor intuitive for normal folks as is Flickr. The web moving forward needs to leverage metadata tools that add text addressable means of finding objects.

Second, is the social network. This is a secondary draw to Flickr for many, but it is one that really seems to keep people coming back. It has a high level of attraction for people. Part of this is Flickr actually has a stated reason for being (web-based photo sharing and photo organizing tool), which few of the other social network tools really have (other than Amazon's shared Wish Lists and Linkedin). Flickr has modern life need solved with the ability to store, manage, access, and selectively share ones digital assets (there are many life needs and very few products aim to provide a solution for these life needs or aims to provide such ease of use). The social network component is extremely valuable. I am not sure that Flickr is the best, nor are they the first, but they have made it an easy added value.

Why is social network important? Helping to reduct the coming stench of information that is resultant of the over abundance of information in our digital flow. Sifting through the voluminous seas of bytes needs tools that provide some sorting using predictive methods. Amazon's ratings and that matching to other's similar patterns as well as those we claim as our friends, family, mentors, etc. will be very important in helping tools predict which information gets our initial attention.

As physical space gets annotated with digital layers we will need some means of quickly sorting through the pile of bytes at the location to get a handful that we can skim through. What better tool than one that leverages our social networks. These networks much get much better than they are currently, possibly using broader categories or tags for our personal relationships as well as means of better ranking extended relationships of others as with some people we consider friends we do not have to go far in their group of friends before we run into those who we really do not want to consider relevant in our life structures.

Flickr is showing itself to be a popular tool that has the right elements in place and the right elements done well (or at least well enough) to begin to show the way through the next steps of the web. Flickr is well designed on many levels and hopefully will not only reap the rewards, but also provide inspiration to guide more web-based tools to start getting things right.

Mobile in Suburbia

Last weekend I stopped in one of our local malls to do a little shopping before Christmas. The mall, White Flint, is a decent small suburban shopping mall. The mall has just gone through a minor renovation. One of the things that was added were small sitting areas in the center areas of the mall. They are nice little conversation areas to stop and rest your feet, etc.

One of the things in nearly every hand in the lounge areas was a mobile device. The age range was 30s to 60s and nearly every person had a device in their hands. There where some mobile phones, but most of what I saw were BlackBerry's and Treos. I don't know what tasks these people were doing, whether it was e-mail, games, checking shopping lists, price comparing on the web, text messaging, or what.

It dawned on me. Suburbia is onto mobile. Coming back from Europe in November I was down about how far behind the U.S. is with mobile (and personal technology use in general). One of the things that gets a lot of attention is urban use of mobile devices, but much of the U.S. is not urban it is out in the 'burbs. Molly presented a view of suburbia at Design Engaged and it has had me thinking about how people deal with information and how they use personal technology in suburbia. The mobile devices at the mall was an eye opener (granted I do not live in test market America as a mall with valet parking may not count as representative of the rest of anywhere). The mobile uses in Japan are reported as largely during commutes and walking time. In Europe I witnessed similar trends. In the U.S. we are married to the car (for better or worse), but we do go to the mall and leisure activities for families in suburbia revolves around kids sporting events, extra curricular activities, shopping, and waiting in lines. There is a lot of down time and it seems mobile has an opportunity to be the snack entertainment and information consumption time.

The trick is how to integrate mobile into the rhythms of the suburban life. How to use mobile to check and reset Tivo settings, get store and price information for items on the mobile user's or their family's Amazon wishlist. There are uses for pointers about cheapest gas when your car is getting low or a nearby car wash just after it rains. The mobile device can make easy work of this and it does not require much computing power, only some location and predictive web services.

There is so much more that could be done, but the carriers are completely clueless in the U.S. about services. It seems like it is prime target area for a Yahoo, Google, or Amazon that can integrate related information and provide quick responses to the users of their service. It much be effortless and painless. It must be a benefit but unobtrusive. It must respect the person and their desires for sharing information about them, but still provide predictive input for the person's uses.

I think we just expanded the Personal InfoCloud one more rich layer.

Removing the Stench from Mobile Information

Standing in Amsterdam in front of the Dam, I was taking in the remnants of a memorial to Theodore van Gogh (including poetry to Theo). While absorbing what was in front of me, I had a couple people ask me what the flowers and sayings were about. I roughly explained the street murder of Theo van Gogh.

While I was at the Design Engaged conference listening to presentations about mobile information and location-based information I thought a lot about the moment at the Dam. I thought about adding information to the Dam in an electronic means. If one were standing at the Dam you could get a history of the Dam placed by the City of Amsterdam or a historical society. You could get a timeline of memorials and major events at the Dam. You could also get every human annotation.

Would we want every annotation? That question kept running reoccurring and still does. How would one dig through all the digital markings? The scent of information could become the "stench of information" very quickly. Would all messages even be friendly, would they contain viruses? Locations would need their own Google search to find the relevant pieces of information. This would all be done on a mobile phone, those lovely creatures with their still developing processors.

As we move to a world where we can access information by location and in some cases access the information by short range radio signals or touching our devices there needs to be an easy to accept these messages. The messaging needs some predictive understanding on our mobiles or some preparsing of content and messaging done remotely (more on remote access farther down).

If was are going to have some patterning tools built in our mobiles what information would they need to base predictions? It seems the pieces that could make it work are based on trust, value, context, where, time, action, and message pattern. Some of this predictive nature will need some processing power on the mobile or a connection to a service that can provide the muscle to predict based on the following metadata assets of the message.

Trust is based on who left the message and whether you know this person or not. If the person is known do you trust them? This could need an ensured name identification, which could be mobile number, their tagging name crossed with some sort of key that proves the identity, or some combination of known and secure metadata items. It would also be good to have a means to identify the contributor as the (or an) official maintainer of the location (a museum curator annotating galleries in a large museum is one instance). Some trusted social tool could do some predicting of the person's worthiness to us also. The social tools would have to be better than most of today's variants of social networking tools as they do not have the capability for us to have a close friend, but not really like or trust their circle(s) of friends. It would be a good first pass to go through our own list of trusted people and accept a message left by any one of these people. Based on our liking or disliking of the message a rating would be associated with this person to be used over time.

Value is a measure of the worthiness of the information, normally based on the source of the message. Should the person who left the message have a high ranking of content value it could be predicted that the message before us is of high value. If these are message that have been reviews of restaurants and we have liked RacerX previous reviews we found in five other cities and they just gave the restaurant we are in front of a solid review that meets our interests. Does RacerX have all the same interests?

Context is a difficult predictive pattern as there are many contextual elements such as mood, weather, what the information relates to (restaurant reviews, movie reviews, tour recommendations, etc.). Can we set our mood and the weather when predicting our interest in a message. Is our mood always the same in certain locations?

Where we are is more important than location. Yes, do we know where we are? Are we lost? Are we comfortable where we are? These are important questions that may help be a predictor that are somewhat based on our location. Or location is the physical space we occupy, but how we feel about that spot or what is around us at that spot may trigger our desire to not accept a location-based message. Some of us feel very comfortable and grounded in any Chinatown anywhere around the globe and we seek them out in any new city. Knowing that we are in or bordering on a red-light district may trigger a predictive nature that would turn off all location-based messages. Again these are all personal to us and our preferences. Do our preferences stay constant over time?

Time has two variables on two planes. The first plane is our own time variables while the other relates to the time of the messages. One variable is the current moment and the other is historical time series. The current moment may be important to us if it is early morning and we enjoy exploring in the early morning and want to receive information that will augment our explorative nature. Current messages may be more important than historical messages to us. The other variable of historical time and how we treat the past. Some of us want all of our information to be of equal value, while others will want the most current decisions to have a stronger weight so that new events can keep information flowing that is most attune to our current interests and desires. We may have received a virus from one of our recent messages and want to change our patterns of acceptance to reflect our new cautionary nature. We may want to limit how far back we want to read messages.

Action is a very important variable to follow when the possibility of malicious code can damage our mobile or the information we have stored in the mobile or associated with that mobile. Is the item we are about to receive trigger some action on our device or is is a static docile message. Do we want to load active messages into a sandbox on our mobile so the could not infect anything else? Or, do we want to accept the active messages if they meet certain other criteria.

Lastly, message pattern involved the actual content of the message and would predict if we would want to read the information if it is identical or similar to other messages, think attention.xml. If the Dam has 350 messages similar to "I am standing at the Dam" I think we may want to limit that to ones that meet some other criteria or to just one, if we had the option. Do we have predictors that are based on the language patterns in messages? Does our circle of trusted message writers always have the same spellings for certain wordz?

All of these variables could lead to a tight predictive pattern that eases the information that we access. The big question is how is all of this built into a predictive system that works for us the moment we get our mobile device and start using the predictive services? Do we have a questionnaire we fill out that creates our initial settings? Will new phones have ranking buttons for messages and calls (nice to rank calls we received so that our mobile would put certain calls directly into voice mail) so it is an easier interface to set our preferences and patterns.

Getting back to remote access to location-based information seems, for me, to provide some excellent benefits. There are two benefits I see related to setting our predictive patterns. The first is remote access to information could be done through a more interactive device than our mobile. Reading and ranking information from a desktop on a network or a laptop on WiFi could allow us to get through more information more quickly. The second benefit is helping us plan and learn from the location-based information prior to our going to that location so we could absorb the surroundings, like a museum or important architecture, with minimal local interaction with the information. Just think if we could have had our predictive service parse through 350 messages that are located at the Dam and we previews the messages remotely and flagged four that could have interest to us while we are standing at the Dam. That could be the sweet smell of information.

Personal Mobile Usage Pattern

One of the things that bubbled up while using a phone other than my usual phone on my trip to Amsterdam was my normal use patterns. I use my mobile phone (Palm Treo) not only to communicate with others, but also to communicate with myself.

I often send myself e-mails with ideas for projects or articles. I also send e-mails to myself on things to spend time thinking about later or to research later. I had one of these moments in talking with Peter Bogaards about Paul Otlet, whom I have problems remembering. I started reaching for my tool to send a note and had a different phone, which took a little more effort, but got the job done.

I also SMS myself with the cross streets of where I parked my car, or what garage level and other metadata. This solves an ongoing problem, particularly in Georgetown, where my normal parking patterns are ousted, I am parking in a completely new location, or parking in long term at an airport. All part of my mind occasionally not being on the task at hand or I am just deep in thought and did not make a conscious effort to remember where I parked.

One other usage I have is taking a photo of my radio display in my car or the song name and performer. This mostly happens when listening to XM Radio (satellite) as the options are broad and deep, which works wonders for coming across new music I like. The radio in my car does not have a means to save the song name, or even better would be to e-mail me the song info, a link to listen to a snippet, and buying information. I resort to the tools at hand. Yes, I only (well usually) take photos while stopped. I usually have 5 to 10 photos of my radio on my mobile at any one time. It makes it handy when I go into a music store or wait until I can put it in a wishlist online. I use my Amazon Wishlist to find items of interest in a store or to add to my Wishlist and having that live access has made things far better for me as a consumer (my only desire is to have a better mobile interface to one's own Wishlist on a mobile it would seem to have immense benefits for Amazon).

I also browse the web and read articles that I save down to my device to I have access in no-signal zones or zones that I do not have MMS or web access and just phone (DC METRO while underground). I often save down Boxes and Arrows articles for such trips. I also push articles and presentations I am working on to my mobile as back up as well as for review in down periods.

How do you use your mobile?

Preview of Visual Rhetoric in a Digital World

I went on a little book buying spree this past week as I am finishing reading the last binge buy or two. I picked up a couple O'Reilly reference books (will review them later) and a few books from the interaction design, cogsci, and information design arena. The one that is standing out in as I preview them is the Visual Rhetoric in a Digital World : A Critical Sourcebook by Carolyn Handa. This book is a collection of essays and articles from various well quoted and referred to designers, writers, and academics. Looking through the references and end-notes the heros of communication research are used for the foundations of those chosen to write. Visual Rhetoric is focussed on the academic world, but if we are not learning every day we will never get better, and this book could fill in the gaps.

The book is broken into five sections: Toward a Pedagogy of the Visual, The Rhetoric of the Image, The Rhetoric of Design, Visual Rhetoric and Argument, and Visual Rhetoric and Culture. The names of the writers that jump out are Gunter Kress, Catherine L. Hobbes, J.L. Lemke, Rudolph Arnheim, Roland Barthes, Scott McCloud, Jeffery Keedy, Jessica Helfand, Keith Kenney, Michele S. Shauf, Richard A. Lanham, Robert Horn, and Bell Hooks drew my attention. I have a very strong feeling this will be a great resource. I don't think it will bump Digital Ground by Malcolm McCullough from my vote for the best book I have read this year, but it is proving 2004 is a very strong year for books.

What Goes In Your Ears

Tim Bray brings to life a point I recently discovered, compression on MP3 is rather poor sound quality. I unintentionally ripped a disk this past week at the lossless sound quality in Apple iTunes and ended up with 23 MB to 30 MB files in the Apple file format. I dumped the songs in my iPod and hit the road. That evening on my way home I listened to my disk I ripped, Danny Wilson's Meet Danny Wilson, and was utterly blown away by the lush tones finding their way to my ears through the Sony in-ear fontopia headset. I have been ripping my collection over the past couple years at 160 bits in the Apple format or in MP3 and getting 4 to 5 MB per song. Since my experience I am now ripping at 192 bits, but still not getting the lush sounds, although the quality is improved. I will run out of space at some point, but I will have much better sounding bits to listen.

Not everything needs the better sound quality, but there are many things in my collection that I may go back and re-rip so I have better travel versions with me.

Malcolm McCullough Lays a Great Foundation with Digital Ground

Today I finished reading the Malcolm McCullough book, Digital Ground. This was one of the most readable books on interaction design by way of examining the impact of pervasive computing on people and places. McCullough is an architect by training and does an excellent job using the architecture role in design and development of the end product.

The following quote in the preface frames the remainder of the book very well:

My claims about architecture are indirect because the design challenge of pervasive computing is more directly a question of interaction design. This growing field studies how people deal with technology - and how people deal with each other, through technology. As a consequence of pervasive computing, interaction design is poised to become one of the main liberal arts of the twenty-first century. I wrote this book because I ran into many people who believe that. If you share this belief, or if you just wonder what interaction design is in the first place, you may find some substance here in this book.

This book was not only interesting to me it was one of the best interaction books I have read. I personally found it better than the Cooper books, only for the reason McCullough gets into mobile and pervasive computing and how that changes interaction design. Including these current interaction modes the role of interaction design changes quite a bit from preparing an interface that is a transaction done solely on a desktop or laptop, to one that must encompass portability and remote usage and the various social implications. I have a lot of frustration with flash-based sites that are only designed for the desktop and are completely worthless on a handheld, which is often where the information is more helpful to me.

McCullough brings in "place" to help frame the differing uses for information and the interaction design that is needed. McCullough includes home and work as the usual first and second places, as well as the third place, which is the social environment. McCullough then brings in a fourth place, "Travel and Transit", which is where many Americans find themselves for an hour or so each day. How do people interact with news, advertisements, directions, entertainment, etc. in this place? How does interaction design change for this fourth place, as many digital information resources seem to think about this mode when designing their sites or applications.

Not only was the main content of Digital Ground informative and well though out, but the end notes are fantastic. The notes and annotations could be a stand alone work of their own, albeit slightly incongruous.

The Car is Gone, Long Live the Car

As mentioned previously I have been nearing the end of the lease on my car. I had wanted to keep the car as I really have enjoyed the car over the past three years plus. It brought me back from Pittsburgh with Joy after September 11, 2001. It was a great car for road trips with Joy. It was a blast to drive and was amazingly engineered and designed. The one downside was it was not great on family outings as there was little back seat leg room and it did not have a great trunk for more than two people on a trip.

I had hoped for the next size up in the same car line, but the U.S. exchange rate had foiled that attempt, or so I thought. Things had been so bad on the exact model I was looking at they had insane lease deals, as is the current practice for nearly every non-U.S. car right now (particularly European cars). Well I have ended up with exactly the car I had hoped for what seems to be a reasonable price.

Best of all it has XM Radio, which is flat out amazing. The quality of the broadcast is crystal clear and wonderfully matched to the sound system. It has local (to Washington, DC and many other major metropolitan area) traffic and driving on 24 hours a day and up to the minute. I have been like a kid in the candy store with all the listening options. I now have NPR, local news, and XM Radio as options on the radio dial. I wish KFOG was one of the options as I miss the music and DJs, but the options are great. The one thing it truly needs is heads-up display as looking down to the radio to read is just not safe.

iPod still missing music

I have been loving my iPod for some months now. But, I am continually amazed that in the 4,000 songs I currently have stored I don't always have what I want to hear. Not only do I not have the one or two songs, but I do not have anything by that artist or composer and I own four or five CDs by that person. I just realized that I did not have any Eric Clapton, but that was only when I was grabbing the Holy Cole Trio to rip. Eric Clapton August lived in my Walkman for years at the end of the 80s. It was part of what framed living in Oxford and traveling into London on Thursdays or Fridays.

I had been thinking that the iPod would be much like having a Walkman again, but it is much more than that. A Walkman took pre-cognitive measures before heading out to ensure that the music you wanted was loaded or in another pocket. I always traveled with three or four tapes, usually mix tapes to get my space worth. Now I always have something I am not tired of or would like to hear (albeit not always exactly what I wanted, yet).

I am really enjoying the iPod on the train rides as it blocks out the chatter of non-regular riders who know the rules of the Metro are not to talk, but if necessary to have a conversation quietly. I really enjoy the music while waiting on the platform watching others. One night a man stepped to the edge of the platform and was practicing ballet positions in street shoes and slacks. His tapping, pointing, and placing the his feet was in perfect time to what I was listening to, which I believe was Lamb.

I do not wear the telltale white headphones as I am not a fan of the look, but also greatly prefer the sounds produced by my Sony Fontopia, which tend to block a lot of external noise.

The biggest downside of this arrangement is missing out on the sounds around me. I also am not finding the concentration reading or when knocking out ideas on my graphpad. These are things I did not notice when I was younger and had my Walkman, but I may not have felt free time so rare.

Eastern Standard Tribe Released

Earlier this week Cory's Eastern Standard Tribe was released. I have been waiting for this for some time. Not only have I downloaded the version for Palm (then went and updated by reader), but I have beamed it to a co-worker (as well as the updated reader). Cory asks that you let him know how you acquired the book electronically and how you read it.

I have been excited about this because I loved Down and Out in the Magic Kingdom, which the only way I got around to reading it was on my Palm on the train. I now have a new device to read from and I am hoping Cory shares how his book changes hands.

Music for Real People

The Internet, particularly the Web, has become a solid replacement for traditional radio, which most people believe only provides a service for background noise. Traditional radio in the U.S. fails the listener as a medium for finding new music, be they bands, artists, or labels that insight the users to want to own the music. (I am using ownership in a broad sense of the term, which can entail purchasing CDs or downloads as well as downloading free music offerings as defined and offered by the creator of the music.)

The Internet provides a great platform for finding new music. One means of finding new music is from others sharing what they are listening to. The sharing can be done on Macs using iChat and iTunes where iChat shows others what your are currently listening to. Others share music on their personal sites, like Dan Hill does on City of Sound in his year end review or Jeffrey Veen does in his sidebar offering of "heavy iPod rotation". People also share in their finds in their weblogs, which are more difficult to track. Other options are to peruse Amazon wishlists.

Other Internet options are listening to Internet radio broadcasts. There are many options, like Radio Paradise, that offer broadcasts of genre specific music. These stations also usually provide metadata that helps the listener know the creator of the music and the title.

Many people want to consume music, but traditional radio and even record labels have forgotten that people want to consume music, if only they could find music they want to consume. Apple's iTunes has expanded the offerings for purchasing music and also does a decent job (though not great, Amazon does a much better job suggesting related music and provides a means to store music of interest) of suggesting other music that would be of interest.

Mobile Audio

I picked up Audio Hijack Pro so I can record some of my favorite radio shows on the Internet to playback when I have time. Since I stopped driving to work and went back to taking the Metro I have been missing Marketplace on my drive home. I can also listen to Studio 360, which I plan to do tomorrow, when I have time. The Audio Hijack is like the Tivo for Internet audio, but missing the time schedules and recommendations.

The benefit of the portable audio is getting the top item on my wishlist, an iPod. I am wishing the iPod interface was slightly more malleable and offered how much information was available about the audio file, it would be good to have search functionality too. I am happy to have my full address-book and calendar tucked in the device also. I am surprised there has not been a thumb keyboard introduced for the iPod as of yet. I am even more surprised there is not a dial and click text entry component, just like the arcade games of yore.

Sir Clarke Portends Humans will Survive the Deluge of Information

I had read the Arthur C Clarke Humanity will survive information deluge interview from OneWorld South Asia. I had pulled the print version of this article into AvantGo and read it on the train commute.

The article had some great insights into the flood of information. He pointed out that over time we have adapted our ways to cope and manage information. When the printing press was developed people wondered how they would ever keep up with everything and how they would ever read 1,000 books. Most opted not to read everything and became selective. The selection of reading benefitted the whole.

The interview does a wonderful job of highlighting responsibility and the challenges ahead. We have access to an extreme breadth of information and we must find ways to expand the access and accessibility to that information to all that are willing. Sir Clarke points out that not all technology is helpful and neither is there a technological solution for every problem, in fact technology can impinge progress.

I encourage you to read the article itself and get inspired.

Media Ecology Conference

I am very intrigued with the The Fifth Annual Convention of the Media Ecology Association. Media Ecology piques my attention as I really enjoy researching how people consume and reuse information. The media ecology niche looks at how media is consumed and the information is used. Focussing on the vehicle for information transfer is at the core of information architecture and user-centered design.

One of my large nits is information presented and structured in a manner so that it is not reusable. Ideas should be shared and built upon, which is what communication is about. The exchange of ideas is very important to moving forward and making better decisions about our lives and the future of the elements that surround us.

One of my favorite things in the model of attraction is the personal information cloud, which is where and how a user stores information they find helpful or perceive to be helpful and want to keep with themselves. Information portability is key to expanding one's knowledge with the information. Information portability is only viable if the information is in a reusable format. For example, can one copy the information and store it in a notepad or put it in a calendar? If the digital information regards a date is the information in a vCal or iCal format so that the user can easily drop it into their favorite calendar application, which synchs with their PDA or mobile phone?

Urban Tapestries and Next Wave Interface Seminar

Uban Tapestries blog is a wonderful resource for things digital, mobile, and ubiquitous. The blog has pointed to Next Wave Interface Annual Seminar, which has supplied a great set of presentations. These two resources get to the understanding of enhanced user experience in any environment.

Peter Gabriel's Growing Up Live DVD is terrific

We picked up Peter Gabriel's Growing Up Live DVD yesterday. I took the first whack at it, and I have really enjoyed the DVD. The version of Red Rain from that tour is my favorite. The video does the concert we saw here in DC justice. Not only was it a great concert, but it makes for a great DVD.

The version of the concert that we saw was based on a raised circular stage in the middle of the arena. There is much going on under the stage to prepare for what comes next on stage. The video, in documentary format, spits the screen horizontally many times during the show to capture what is happening on stage as well as under. It was a very nice effect. The video representation of Downside Up was also done extremely well on the video.

If you are a Gabriel fan and missed the arena concert, the DVD is a great way to capture what was missed.

Interdependance of structure, information, and presentation

Peter J. Bogaards explains The Document Triangle: The interdependence of the structure, information and presentation dimensions. This troika is very important clear information consumption, but also information reuse. Structure is extremely important to transmitting information, but also important to information reuse. Information lacking structure nearly as reusable as a newspaper article printed on paper.

One great location to explore the ease of information reuse and the affect the presentation layer has should look no farther than, CSS Zen Garden, where nearly all the content is identical in the various layouts and designs. The structure of the content provides a solid framework to rework the presentation layer. The presentation layer can add to or detract from the clarity of the message as well as the attraction a user may have to the message.

iChat AV making our family closer

Tonight Joy, my Mom, Will and I had a video chat with my Dad from Maryland to California thanks to iChat AV. This was not only a great experience for everybody as it shortened the long distance between coasts, but my Dad stated that experience alone made the move to Apple worth it all by itself. He has already said that the Mac experience is so much better than the PC as everything is just easy.

Why and how the Web beats television

BBCi's Ashley Highfield speach TV's Tipping Point: Why The Digital Revolution Is Only Just Beginning highlights what is coming in the future, hopefully not too distant future.

Apple love

Mark Morford explains why Apple deserve gushing adulation in his San Francisco Gate column. For me yesterday's plugging in a new digital video camera and having the video just seemingly show-up ready for viewing and importing into iMovie was another jaw-dropping simple it-just-works moment for me. There have been very few difficult moments for me and my Mac. And when they do occur I am tweaking at the command line and getting used to a slightly different syntax for the variant of UNIX that Apple uses. (Note: there is no need for me to play at the command line, but it is something I find fun and rewarding, in a sick build my own soda can sort of way.)

I was also able to use the a Firewire cable to connect to my video camera and have iChat sense it was attached and put me in video iChat mode automatically. Oddly the Sony camera did not come with an iLink (Firewire) cable, odd in that they own some of the rights to Firewire but do not use the superior technology out of the box, instead opting for the poorer quality USB product. The Sony camera came with a CD full of software for Windows machines and drivers so that Windows users can use the digital video output on their machines. My TiBook needed none of that, it just worked easily and wonderfully.

While I am off work for a few days to help Joy and Will adjust I get to fully live in a Mac world. I can get things done and fit work in easily, I have had no virus problems, bugs, halting interfaces, or connectivity problems that plague me at work. Having work environments standardize on Windows is akin to having them endorse non-productivity.

Needless to say I love my Mac and Apple's attention to detail. It is almost as if they care about me and the work I do, by just letting me do my work. Apple does not care if I am coding, programming, being creative, writing, or performing analytics it just allows me to be productive. The amount of money saved in using my Mac more than makes up any price difference (laughable in that there is not a comparable product in the Windows world) for a similar product.

Bray on browsers and standards support

Tim Bray has posted an excellent essay on the state of Web browsers, which encompasses Netscape dropping browser development and Microsoft stopping stand alone browser development (development seemingly only for users MSN and their next Operating System, which is due out in mid-2005 at the earliest).

Tim points out users do have a choice in the browsers they choose, and will be better off selecting a non-Microsoft browser. Tim quotes Peter-Paul Koch:

[Microsoft Internet] Explorer cannot support today's technology, or even yesterday's, because of the limitations of its code engine. So it moves towards the position Netscape 4 once held: the most serious liability in Web design and a prospective loser.

This is becoming a well understood assessment from Web designers and application developers that use browsers for their presentation layer. Developers that have tried moving to XHTML with table-less layout using CSS get the IE headaches, which are very similar to Netscape 4 migraines. This environment of poor standards compliance is a world many Web developers and application developers have been watching erode as the rest of the modern browser development firms have moved to working toward the only Web standard for HTML markup.

Companies that develop applications that can output solid standards compliant (X)HTML are at the forefront of their fields (see Quark). The creators of content understand the need not only create a print version, but also digitally accessible versions. This means that valid HTML or XHTML is one version. The U.S Department of Justice, in its Accessibility of State and Local Government Websites to People with Disabilities report advises:

When posting documents on the website, always provide them in HTML or a text-based format (even if you are also providing them in another format, such as Portable Document Format (PDF)).

The reason is that HTML can be marked-up to provide information to various applications that can be used by those that are disabled. The site readers that read (X)HTML content audibly for those with visual disabilities (or those having their news read to them as they drive) base their tools on the same Web standards most Web developers have been moving to the past few years. Not only to the disabled benefit, but so do those with mobile devices as most of the mobile devices are now employing browsers that comprehend standards compliant (X)HTML. There is no need to waste money on applications that create content for varied devices by repurposing the content and applying a new presentation layer. In the digital world (X)HTML can be the one presentation layer that fits all. It is that now.

Tim also points to browser options available for those that want a better browser.

Movies with iSight

Derrik Story provides Making Movies with the Apple iSight, which can be done on the cheap. This could make Mike's idea of a roving reporter using WiFi more viable.

What is up with edesign mag

It is looking like edesign mag is dead. The last two issues have not materialized, on-line or in print. Their calendar is stuck with March events upcoming. This all leads to a big bummer. I hope they are working out bugs or some other issues, as I really enjoy the publication. There are other graphic design magazines that I have read for years, but none that captures the electronic or digital media as well. The other options still treat electronic media as a new thing (which it is in relative years) rather than a fully integrated and stand alone industry. It would be a big bummer if edesign is lost is the dust.

Mobile use of Amazon Wish List and other adventures with mobile gadgets

Tonight was a mobile/portable device adventure. Joy and I had a wonderful dinner at Thyme Station in Bethesda. A Japanese couple sat down next to us and we could see that they were having trouble with the menu. The guy has a tiny Sony device, about the size of an Altoids tin, but a third of the height and finished like an Apple TiBook. He was using the translator and not finding what he was looking for and Joy nudged me and asked if I thought if we should help. Joy asked the couple if they needed a little help the couple giggled and then nodded. The seemed to be having the most problem with the sirloin kabob and did not know what it was. We explained it was beef cooked on a stick. They returned to tapping in word and getting translations on their device and passing it back and forth. They also seemed to have some entertainment on the device. I really am kicking myself for not getting a picture and talking with them a little more.

Joy and I tried to figure if we could catch a movie and checked the movies and listings from the Hiptop. The couple next to us seemed equally interested. We were had just missed the start times for the movies and were going to have to wait for the next round at 10 or so.

We settled on going to Barnes and Noble instead. I found a book I had read about in some RSS feed this past week and really liked it. I was not ready to spring for the book at full price, so I pulled up Amazon and checked the price on the book (Stop Stealing Sheep and Find Out how Type Works). I found the book and a 30 percent discount. But the best part is I dropped it in my Amazon Wish List, which is where I keep track of such things. I then check other items in my Wish List to see if they were in stock at Barnes and Noble. I could not find the two books I really have been wanting and could be willing to pay full price, which means I may buy off of Amazon with a couple other items that will bring me enjoyment.

My Amazon Wish List is one information store that I like having at my side. This really highlights the element of the Model of Attraction that focusses on the user being able to have information be attracted to themselves and have this rough cloud of information follow the user for use when needed. The user works to find information they are attracted to, by searching or reading articles or blogs that the user has an affinity for. Once the information is found most metaphors and models stop working (navigation, information foraging, etc.) but the MoA keeps on working. If the user has a strong enough attraction she may want a method to store the information for further access. How and where become the next questions. The next step is accessing from storage (or your personal information cloud that follows the user). Mobile devices are tools that allow for this attraction to continue, but how do we ease this use? Personalization adds another layer to the user setting attraction (like Amazon's wish list).

Tivo for the ears in Audio Hack

I finally found an application that does what I have been wanting one to do for some time. Audio Hijack for Mac OS X allows one to grab audio audio files and save them to AIFF. The audio can be coming from a DVD player, Flash files, or streaming audio. I have been seeking this to pull streaming audio of some of my favorite radio shows (Studio 360 and Marketplace) and timeshift them or more importantly play them with out an Internet connection or radio when travelling or commuting. Audio Hack has a timer to record at any time, so it is much like a Tivo for digital audio.

Animatrix first episode available online

You have bandwidth? You like Matrix? The Animatrix is out (animated Matrix) and the graphics are fantastic in spots.

Peel exposes layered storytelling

Design Interact examines the Seattle design firm Peel and their layered storytelling approach to information structures. Layered storytelling is explained:

Layered storytelling means that a site opens much like a film, with a splash of music, photography and animation, but not a lot of information. If you stay on the top level of the site, your experience is similar to watching a documentary on television. But if you click on any topic, you dive down into a more book-like experience, with long texts and additional background information. The idea is that a visitor skims along the surface until he or she finds something interesting and then digs in to read more.

This appoach provides the ability to have a one way interaction with the site as it entertains and informs, but when the user is attracted to a topic, idea, or visual cue they can interact and find out more. I have enjoyed the layered storytelling approach when I have encountered it. It does seem like it would have the same repeat user problems that other multi-media interfaces encounter, in that having to wait for load times before interacting or navigating is usually problematic. Providing an option to use the layered storytelling or providing it the first time by default (but if a user is like me and works with three or four browsers open or working from many computers, setting a cookie to track repeat use will not solve the issue).

This too is worth coming back to as it provides intamacy with the user and a topic. This can help break down some of the dry appearance of some dull topics that are difficult to unwrap, like sciences, urban planning, the history of duct tape, etc.

Logical digital media law

I really liked Matt's discussion of a logical digital media law, but it really does not have a chance as there is a lot more money pushing the other side. Maybe "We the People" will get our chance one day.

Creative Commons comes to life

The Creative Commons is up for our perusal. This seems to be a much better approach to digital rights management than the Hollywood and music industry approach, and light years better than DCMA.

New edesign mag

Last night I stumbled across edesign magazine at the local Barnes and Noble. I have been bemoaning the loss of Web Techniques and other electronic medium magazines. The preview copy that I picked up was a rather solid issue that covered a broad swath topics. The magazine did not hit the cutting edge, but it was the first time I have seen some topics covered in hard print. The magazine pointed to MeFi (including some specific threads in MeFi) and talked with Zeldman and other developers who are in the digital medium for more than just fast cash. This issue touched on the folks that have been and are still passionate about the digital medium and electronic design. It was nice to see Carl Steadman's name in hard print again. I hope these folks can stick around. Now I am waiting for a May/June issue.

Rebecca shows a great understanding of where the line on digital content should be drawn. We pay for content and we want to be able to use the content in a manner that fits our desired method of information use. Thinking we live in the 1950s still does not work in a digital age. Applying the wrong concepts to problems never did work properly and it never allowed for innovation or brilliance.

Like the previous post, The Digital Consumer gets it. Not only does the Digital Consumer get it they will help Congress get a grip too. Consumers have more votes than corporations, even though corporations have the dollars. While you are at it, go back to the EFF too.

I found Zoomify to be an insanely cool application. The clarity of the zoomed image was stellar. It reminds me of some of the LuraTech graphic compression applications I tried a couple years ago, when I was looking to build a document repository for Web based use that allowed quick loading snapshots of the documents prior to downloading. Zoomify would be a great application to inspect photos and painting details while keeping the image weight relatively low. Genius.

In the attempt to get photos out of my Olympus D-490 I have been having fits. The camera is fantastic and takes great pictures. Getting photos out has been a pain of late. The serial port is horribly slow to say the least. I bought a Microtech Zio USB card reader about six months ago, which has been a great asset. I switched to Windows XP on my main PC and Apple for my laptop.

The XP would not read the Zio and locks up if the reader is in the USB when starting up the PC. Worse is if you plug the reader in while the machine is running, it kills the machine dead by shutting it down instantly. I upgraded the drivers, but no luck after the recent security upgrades from Microsoft.

The Apple would acknowledge the card in OS 9, but required an initialization. OS X would not ackknoledge the card. Today, I started the laptop in OS 9 and found that I could read the cards and pull the images on to the hard drive. This was a great day. I can get access to that drive point from OS X and view them. I am now happy again. And once again Apple has provided an option that works where Microsoft fell short, Apple 5 and MS 0.

Movie industry hit by courts in DeCSS decision, which states that the DVD cracking code printed on t-shirts and such is free speech. As background, DeCSS decrypts DVDs so that they may be played back. DeCSS was coded to build a DVD player for Linux. The movie industry used a very poor encryption scheme, which made for easy cracking. The DeCSS allowed people who owned DVDs the ability to play them, and nothing more. There are other copyright infringement possibilities that one can apply when using the code, but lawn fertilizer has not been banned and it has been commonly used by terrorist to make bombs. Banning code that allows a person to watch a movie they bought legally, is greedy and inane.