November 18, 2002

Design Council Gov Toolkit

The Design Council's Government [UK] Design Toolkit is a wonderful resource asking good questions and providing insite in to analytical tools to help shape a toward the mission and help design toward the users. The definition of cluster analysis does a nice job of laying out the task of defining groups of audiences. Other than this the site misses including the user as a focus of the messages and product.

Web Mentions

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