March 27, 2002
UCD is an Art
ViewPointz' Carol Righi examines Art, Science, and Magic: What really happens during User-Centered Design? This somewhat sounds like Jesse's ia/recon repurposed for UCD. The article draws on the concept that there is art (hunches) at the core of good UCD. Much of what any profession does is educated guesswork, which largely is based on pattern recognition (understanding symptoms to doctors). Those that are very good at their craft have internalized which points to watch (where the pulse can be found) that indicate success or troubles.
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