February 12, 2002
Jesse offers part 3 of the ia/recon discussing the over reliance on user testing for everything. This may be my favorite of the three components Jesse has posted so far. User testing offers a great step up and helps to understand the users better. Understanding graphic design, application development, and information architecture will help to construct solutions to information structure and interface and interaction design problems that user testing offers little insight. User testing in these areas can help let us know we are on the right track, but it will not point us in the right direction as we have not offered the user these choices if we don't have the experience.
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